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account benefits
creating an account
managing/updating account
my order history
forgot my password
issues logging on

Create an account with tjmaxx.com and help us make your online shopping experience as effortless as possible. Enjoy the benefits of tjmaxx.com, register now and begin your fashionably efficient online shopping experience. Our streamlined checkout process helps our customers stay on trend while on a budget.


account benefits
tjmaxx.com account holders enjoy special perks:

  • Be one of the first to know about new designer finds and hot trends
  • View your order history
  • Store your payment and shipping information for faster checkout
  • Member of the TJMaxx e-list
  • Receive New Arrivals Alerts


creating an account
How to set up your account? It’s easy:

  • Click the my account link located at the top right of any page on the site, or just wait until you’re ready to complete your order – you can create an account during checkout, too.
  • Enter your email address and password and click ‘create account’. Your password must be at least 8 characters, containing at least 1 letter and 1 number.
  • Once created, click my account at the top right of any page on the site in order to personalize your account information.
  • Enter your zip code under ‘my stores’ and click ‘update’ to find T.J.Maxx stores in your area.
  • Click ‘edit my information’ to add your first and last name, birth date, gender and email address.
Click 'submit' to save your changes and begin enjoying your tjmaxx.com online shopping experience!
 


managing/updating account
Updating and navigating your tjmaxx.com account is as simple as clicking on 'my account' and logging in. Here's how to enjoy some of the features you can find on tjmaxx.com:

  • Go to my account located at the top right of any page on tjmaxx.com.
  • Enter your email address and password, and click ‘sign in’.
  • Under my account there are 5 tabs for you to navigate through: ‘my profile’, ‘my orders’, ‘shipping’, ‘billing’, ‘email preferences’ and ‘TJX Rewards®’.
     
    My Profile
  • The ‘my profile’ tab allows you to update your name, birthday, gender and email address. This is also where you can change your account password and enter your zip code to find which stores are in your area.
  • Once you are under ‘my profile’ Click ‘edit my information’ or ‘edit my password’ to make any necessary changes.
  • Click ‘submit’ to save your changes.
     
    My Orders
  • The my orders tab allows you to view previous and current orders that you have placed on tjmaxx.com in the past 6 months. To see detailed information on an order click on ‘view order details’. Store purchases and return history is not available at this time.
     
    Shipping
  • The ‘shipping’ tab allows you to add, edit, or remove addresses to your address book for a faster checkout. 
  • Save even more time by selecting a primary shipping address.
  • Note that only one shipping address can be used per order.
     
    Billing
  • The ‘billing’ tab allows you to add, edit, or remove new cards to your payment method for a faster checkout.
  • Save even more time by selecting a primary payment method.
     
    Email Preferences
  • The ‘email preferences’ tab allows you to sign up for tjmaxx.com emails to be one of the first to know about new fashion arrivals, the season’s hottest trends, exclusive offers and much more!
  • You may also unsubscribe from tjmaxx.com emails within the ‘email preferences’ tab.
  • To update the email address you would like to receive emails, change your email address under the ‘my profile’ tab of my account.
     
    TJX Rewards®
  • The ‘TJX Rewards®’ tab allows you to: apply for a TJX Rewards® Platinum MasterCard®* or TJX Rewards® Credit Card, add your already existing TJX Rewards® Credit Card to your profile for faster checkout or manage your TJX Rewards® Credit Card by allowing you to make payments, edit your account information, get personalized statements, set up account alerts and much more.


my order history
Looking for information on a previous online order?

  • Go to ‘my account’.
  • Enter your email address and password, and click ‘sign in’.
  • Click the ‘my orders’ tab under the ‘account information’ section.
  • Click ‘view order details’.
Your order history will be stored on tjmaxx.com for 6 months. Store purchases and return history is not available at this time.


forgot my password
Don't panic! You can easily reset your password by clicking 'Forgot your password?' on the account login page. A link to reset your password will automatically be sent to your email address. Once received, click on the link and change your password immediately.


issues logging on
To sign in, click on the ‘my account’ link at the top of any page on our site. Enter your email address and password, then click ‘sign in.’ You must have a tjmaxx.com account to sign in at tjmaxx.com. And remember, your e-mail address and password are case sensitive. If you’re having further issues signing in to your account, please contact customer service using the information below.

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