Skip to Navigation Skip to Main Content

Back to topic
holiday return policy

To better serve our customers, we have extended our return policy for the holiday season.

Purchases:
  • Made between 10/14/18 and 12/24/18 may be returned online or by mail through 01/23/19.
  • Our standard return policy will apply to all purchases made beginning 12/26/18.
Returns:
  • With a register receipt, packing slip, or shipping confirmation email will receive a cash refund or charge credit.
  • With a gift receipt will receive a merchandise credit.
  • Without a register receipt, packing slip, or shipping confirmation email will receive a merchandise credit.
  • Fine Jewelry returns must be accompanied by register receipt and returned to a Marshalls/T.J. Maxx store that has a Fine Jewelry Department.
return policy for items purchased in stores
return policy for items purchased online