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To request a refund of sales tax paid on exempt purchases, please contact customer service at 1-800-926-6299 to provide order information and details about your resale or exemption certificate, or other valid proof of exempt status in the location to which your order was shipped. You will then be given instructions on where to submit a copy of acceptable documents, which must be received within 30 days from your order, for verification. Any sales tax refunds which may be due shall be made in the same tender used for payment of your order, or in certain circumstances, as a merchandise credit.