HardLogged In: false :: App Agent: false

CLEAR

Sign In / Sign Up
Find a Store
My Favorites
Gift Cards
Email Sign Up
Find Help

T.J.Maxx Richmond

Store Features

Delivery Service

This store has delivery service

What's This?

1530N Parham Rd

Richmond, VA 23229

804-527-5370

open until

Mon-Sun: 9:30AM-9:30PM

Share On Pinterest Share On Facebook Share On Twitter

GET DIRECTIONS CALL 804-527-5370

Shop More

women
men
handbags
dresses
home

Stores Near T.J.Maxx Richmond

Richmond

Store Features

Delivery Service
HomeGoods

11500 Midlothian Tpke
Richmond, VA 23235

804-594-0190

Mon-Sun: 9:30AM-9:30PM

Store Info & Directions

Henrico

Store Features

Delivery Service

12240 W Broad St
Henrico, VA 23233

804-364-6140

Mon-Sun: 9:30AM-9:30PM

Store Info & Directions

Midlothian

Store Features

Delivery Service

4851 Commonwealth Center Pky
Midlothian, VA 23112

804-739-2600

Mon-Sun: 9:30AM-9:30PM

Store Info & Directions

About T.J.Maxx Richmond, VA

Welcome to T.J.Maxx! Stop in to shop high-end designer fashion and brand names you love, all at prices that let your individual style shine. At T.J.Maxx Richmond, VA you'll discover women's & men's clothes that match your style. You'll find the perfect final touches for every outfit - handbags, accessories & more. And when your home needs a decor refresh, we have so many styles to choose from. Plus, new styles arrive all the time, so you never know what you'll discover next.

support

FAQs

track my order

returns

TJX Rewards credit card

gift cards

find a store

shipping & delivery

product recalls

site map

my account

TJX Rewards^® Credit Card

pay bill

learn more & apply

view my rewards

shopping & app

how we do it

comparison pricing

Gift Cards

find a store

Runway Stores

grand openings

download on the app store

get it on google play

our company

The TJX Companies, Inc.

TJX Corporate Responsibility

careers

Inclusion & Diversity

community support

environmental sustainability

CA supply chain

investor relations

privacy & terms

privacy statement

CA privacy

do not sell or share my personal information

site accessibility

Privacy Statement

Effective Date: January 2025
Welcome to the privacy statement ("this Privacy Statement", "this statement", or "our statement") for Marshalls, TJ Maxx, Sierra, HomeGoods, and Homesense, divisions of The TJX Companies, Inc. ("TJX"). Marshalls, TJ Maxx, Sierra, HomeGoods, and Homesense may be referred to throughout this statement as "we", "us", or "our". Sometimes we may refer to Marshalls, TJ Maxx, Sierra, HomeGoods, and Homesense along with TJX and other TJX companies and affiliates as the "TJX Businesses." We use the words "you" and "your" to mean you, the reader, and other visitors, users, or customers to our stores, websites, and mobile apps who are, in all cases, over the age of 13.

This Privacy Statement pertains to the personal information we collect about you in our stores, on our websites, via our mobile apps, through interest-based online advertising, and anywhere else online or offline where we may interact with you and collect your personal information.

The Privacy Statement describes:

What Information We Collect
How We Collect Your Information
How Long We Retain Your Information
How We May Use the Information We Collect
How We Disclose Your Information
Your Choices and Options Regarding Your Information
U.S. State Privacy

California Privacy
Colorado Privacy
Connecticut, Montana, Nebraska, New Hampshire, New Jersey, Texas, and Virginia Privacy
Delaware and Oregon Privacy
Iowa Privacy
Utah Privacy

How You Can Contact Us Regarding Our Privacy Practices

WHAT INFORMATION WE COLLECT
We may collect certain information from or about you in connection with your interactions with us, such as when you use our mobile app, shop on our websites, or in our stores. This information may include:

Voluntarily submitted information such as:

Contact information such as name, email address, postal address, and phone number;
Identity verification information such as driver's license, military identification, state-issued picture identification, signature, and social security or passport number;
Billing information such as account log-in, financial account, debit card, or credit card number, including in combination with any required security or access code, password, or credentials allowing access to an account;
Date of birth, age, sex, gender, gender identity, medical condition, disability, education, citizenship status, and military and veteran status that you provide us when interacting with us online or in person;

Automatically collected information such as:

Shopping history such as the products you have purchased, obtained, or considered, and other purchasing or consuming histories or tendencies;
Identifiers such as unique pseudonym or other alias; device identifier; cookies, beacons, pixel tags, mobile ad, and other similar technology identifiers; customer number; and other similar identifiers;
Visual and audio information such as images and video captured from CCTV and other recording technology;
Information about your Internet/electronic activity such as your IP address, the address of the web page that referred you to our websites, the dates and times of website visits and how much time was spent on certain pages, browsing history, search history, and other related device or electronic activity information;
Geolocation data and precise geolocation data;

Other personal information you provide to us on our websites or mobile apps, on feedback forms, in our stores or when you interact with us in other ways, both online and offline; and
Inferences drawn from any of the information identified above, with the exception of sensitive personal information as defined by applicable law, to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

We share all of the above information with the relevant third parties described in theÃÂ How We Disclose Your Information section.

HOW WE COLLECT YOUR INFORMATION
We collect information from or about you in a number of different ways, including:

Directly from youÃÂ such as when you sign up to receive marketing communications or purchase products from us;
Information available publiclyÃÂ about you;
From third partiesÃÂ such as other TJX Businesses or business partners (e.g., for promotions, advertising, or TJX credit cards);
Via technology used on our websites or mobile appsÃÂ such as cookies and pixels; and
Technology used in our storesÃÂ such as kiosks, CCTV cameras, or body worn cameras.

HOW LONG WE RETAIN YOUR INFORMATION
We will store and retain your personal information in accordance with applicable law and for as long as necessary to carry out the purposes described in this statement in accordance with our internal data retention procedures. The criteria used to determine the retention periods include:

How long the personal information is needed in connection with the applicable purposes for which we use it;
The type of personal information collected; and
Whether we are subject to a legal, contractual, or similar obligation to retain the personal information (e.g., mandatory data retention laws, government orders to preserve personal information relevant to an investigation, or personal information that must be retained for the purposes of litigation or disputes).

HOW WE MAY USE YOUR INFORMATION
When we collect your information, we may use it for a number of purposes, including to:

Process, manage, complete, and account for transactions, including purchases, refunds, exchanges, and layaway requests;
Provide our products and services to you and fulfill your orders;
Identify your product and service preferences;
Improve merchandise selections and customer service;
Invite you to participate in customer research;
Notify you about new products, services, features, promotions, events, and special offerings relating to the TJX Businesses that we think you will find valuable;
Provide customer support, diagnose technical and service problems, and respond to your requests, comments, and inquiries;
Create and manage online accounts you establish including to identify you as a user of our websites or mobile apps;
Enroll you in, and administer, our loyalty and other rewards programs upon your request;
Administer your participation in promotions, contests, and sweepstakes;
Verify your identity in certain instances (such as when you pay by check, return merchandise, or request a refund);
Secure our operations and protect against, identify, and help prevent crime, fraud, unauthorized activity, claims, and other liabilities, and minimize credit risk;
Protect the safety and well-being of our Associates, customers, and others who interact with us;
Comply with and enforce applicable legal requirements, industry standards, our policies, and ourÃÂ Terms of Use;ÃÂ and
Operate/manage, evaluate, and improve our business, including developing new products and services, measuring, and managing our communications and the advertising effectiveness of our online and offline advertisements and events, performing market research, and administering and securing our websites and mobile apps such as by customizing users’ visits to our websites or experience in a mobile app, delivering content [including advertising] tailored to users’ interests and the manner in which users browse or interact with us.

We also may use the information in other ways for which we will provide specific notice at the time of collection.
In order for us to maintain the accuracy of your personal information and improve our communication with you, we may also supplement the information we collect with other public demographic information.

HOW WE DISCLOSE YOUR INFORMATION

Affiliates
We may share your personal information among the TJX Businesses. They may use this information to offer products and services to you consistent with the purposes identified in this statement.

Business Sale/Purchase
Your information may also be transferred as an asset in connection with a merger or sale (including any transfers made as part of a reorganization, dissolution, or liquidation) involving all or part of the TJX Businesses or as part of a stock sale or other change in corporate control.

Contests and Promotions
If a contest, sweepstakes, or promotion is jointly sponsored by us and one or more other sponsors, your information may be shared with such sponsors. We do not control other sponsors' use of your personal information, and their use of your information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may choose not to participate in such jointly sponsored contests, sweepstakes, or promotions. Such offerings may also be subject to additional rules and regulations governing your participation.

Third-Party Service Providers
We also may share certain personal information we collect about you with partners or third parties who perform services for us or with whom we contract for the purposes described in this Privacy Statement. For example, we may use third parties to host our websites or mobile apps, operate certain of its features, send emails, print or send mailings, run our sweepstakes, contests, or other promotions, conduct customer research, authorize and process your payments, manage and analyze data and our advertising effectiveness, and fulfill orders. Such third-party service providers enter into written agreements with us and are given the information that they need to perform their designated functions. We do not authorize them to use or disclose your personal information for their own or any others' marketing purposes.

Card Issuers and Other Business Partners
When you apply for the TJX RewardsÃÂ® Card, we share the information you provide with the financial institution that issues the card, and it is that institution’s privacy policy that applies to the information you provide on the TJX RewardsÃÂ® Card application.

Legal Requirements and to Prevent Harm
We also may disclose information about you as is required by law or legal process such as subpoenas or court or agency orders. Additionally, we may disclose information that we may reasonably determine to be necessary or appropriate to protect our rights or the rights of others, to avert loss or harm to persons or property, to enforce our Terms of Use or this Privacy Statement, or in connection with an investigation of suspected or actual fraudulent or illegal activity.

CHILDREN'S PRIVACY
Our websites and mobile apps are intended for a general audience and are not directed to children. We do not knowingly collect personal information online from children under the age of 13.

EXTERNAL ONLINE SERVICES AND FEATURES
For your convenience and information, our websites and mobile apps may provide links to other online services, and may include third-party features such as apps, tools, widgets, and plug-ins ("Third-Party Online Services").ÃÂ These Third-Party Online Services may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, is subject to the privacy policies of these parties, which we strongly suggest you review. To the extent any linked Third-Party Online Services are not owned or controlled by TJX, we are not responsible for these third parties’ information practices.

HOW WE PROTECT YOUR INFORMATION
We maintain administrative, technical, and physical safeguards designed to protect against loss, misuse, or unauthorized access, disclosure, alteration, or destruction of your personal information. However, we cannot guarantee the effectiveness of these safeguards, and nothing in this statement shall be construed as an express or implied warranty against loss, misuse, or unauthorized access, disclosure, alteration, or destruction.

YOUR OPTIONS

Do Not Track
Some browsers have a "do not track" feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not specifically respond to browser "do not track" signals. However, we do process Global Privacy Control ("GPC") signals as a valid opt-out request under the California Consumer Privacy Act as further described below.

Opt Out From/Restrict Cookies and Online Behavioral Advertising
Your web browser may tell you how to be notified when you receive certain types of cookies and how to restrict, reject or disable certain cookies. If you would like to opt out of the sale or sharing of your personal information/targeted advertising, please view our Notice of Opt-Out of the Sale or Sharing of Personal Information/Targeted Advertising. Additionally, you may directly opt out of data collection from the particular companies that we use to collect information from users of our websites as specified below:

We use a company called Adobe to collect and analyze information about the use of our websites.ÃÂ Learn more aboutÃÂ Adobe's Collection and Analysis of Information, including how to opt out.
We use a company called Google to collect and analyze information about the use of our websites. This information helps us serve relevant advertisements to you on Google, and helps us to measure the effectiveness of our marketing campaigns.ÃÂ If you have an account with Google, you canÃÂ Manage Your Advertising Settings. Otherwise you can manage these settings through your web browser as described above.
We use a company called Facebook to collect and analyze information about the use of our websites. This information helps us serve relevant advertisements to you on Facebook, and helps us to measure the effectiveness of our marketing campaigns. If you have an account with Facebook, you canÃÂ Manage Your Advertising Settings.

To update your preferences, ask us to remove your information from our mailing lists, or submit a request, you may contact us atÃÂ dataprivacy@tjx.comÃÂ or by submitting anÃÂ Online Request. You also may use the following options:

Unsubscribe from Email and/or Postal Mail
You can unsubscribe from receiving promotional email and/or postal mail from us by doing the following:

If you originally signed up forÃÂ email, you can unsubscribe from receiving emails from us and emails from other TJX Businesses by submitting anÃÂ Online Request.
If you have received an email fromÃÂ us, you can unsubscribe from further emails from that division byÃÂ following the "Unsubscribe" instructions provided in the email you received.
If you do not want to receive promotional email and/or postal mail communications from us in the future, please contactÃÂ Customer Service by phone:

Contact MarshallsÃÂ Monday - Friday 9:00 AM - 6:00 PM (Eastern Time) at the Toll-Free Number 1-888-627-7425
Contact TJ Maxx Monday Ã¢ÂÂ Friday 9:00 AM Ã¢ÂÂ 6:00 PM (Eastern Time) at the Toll-Free Number 1-800-926-6299
Contact Sierra Monday Ã¢ÂÂ Friday 7:00 AM Ã¢ÂÂ 4:00PM (Mountain Time) at the Toll-Free Number 1-800-713-4534
Contact HomeGoods Monday - Friday 9:00 AM - 6:00 PM (Eastern Time) at the Toll-Free Number 1-800-888-0776
Contact Homesense Monday Ã¢ÂÂ Friday 9:00 AM Ã¢ÂÂ 6:00 PM (Eastern Time) at the Toll-Free Number 1-855-660-4663

Please specify if you would like to unsubscribe from email, postal mail, or both. If you have already received communications from us, it will expedite the unsubscribe process if you are prepared to provide us with the exact name, email, and/or postal mail addresses under which you have been receiving communications from us.
Please note that any unsubscribe request for postal mail may take at least 60 days to become effective. You may still receive email or postal mail from other members of the TJX Businesses if they received your email or postal address from other sources or as a result of their own transactions or experiences with you, or if you request to hear from us again.

CONTACT INFORMATION
If you have questions regarding this Privacy Statement or our privacy practices, or if you wish to update the personal information you have provided to us, you may do so by contacting us atÃÂ dataprivacy@tjx.com or by submitting anÃÂ Online Request.

CHANGES TO OUR STATEMENT
This Privacy Statement may be updated periodically and without prior notice to you to reflect changes in our information practices. We will post a prominent notice on the site to notify you of any significant changes to our Privacy Statement and indicate when it was most recently updated.

U.S. STATE PRIVACY

NOTICE TO RESIDENTS OF CALIFORNIA
When we collect personal information from residents of California, we become subject to, and those residents have certain rights under, California's privacy laws including the California Consumer Privacy Act as amended by the California Privacy Rights Act ("CCPA"). This section of our statement supplements the Privacy StatementÃÂ and applies solely to California residents.

Collection and Disclosure
During the prior 12-month period we have:

Collected the following categories of personal information and sensitive personal information about you:

Identifiers such as a real name, alias, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers, and similar technology; customer number, unique pseudonym, or user alias; telephone number and other forms of persistent or probabilistic identifiers), online identifier, Internet Protocol address, email address, account name, and other similar identifiers;
Signature, state identification card number, education, credit card number, debit card number, bank account number and other financial information;
Characteristics of protected classifications under California or federal law, such as age, sex, gender, gender identity, and military and veteran status;
Commercial information, including records of personal property, products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies;
Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications or advertisements;
Geolocation data;
Electronic, visual, and similar information;
Inferences drawn from any of the information identified above, with the exception of sensitive personal information as defined by CA Civil Code 1798.140, to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes;
Social security, driver’s license, or passport number;
Account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; and
Precise geolocation data.

Collected personal information about you from the following categories of sources:

From you or your devices, for example, through your interactions with us in our stores or on our website or mobile apps;
Our affiliates and other TJX Businesses;
Our vendors and consultants;
Our business partners;
Publicly available sources;
Social media networks; and
Online advertising companies.

Collected personal information about you for the following business or commercial purposes (in addition to the purposes listed above in theÃÂ How We May Use Your Personal InformationÃÂ Section):

Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytics services, or providing similar services;
Auditing related to a current interaction with you and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance;
Short-term, transient use, including, but not limited to, the contextual customization of ads shown as part of the same interaction;
Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity;
Debugging to identify and repair errors that impair existing intended functionality;
Undertaking internal research for technological development and demonstration; and
Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us.

Sold or shared (as both are defined under the CCPA and other state privacy laws) the following categories of personal information about you:

Identifiers such as a real name, alias, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers, and similar technology; customer number, unique pseudonym, or user alias; telephone number and other forms of persistent or probabilistic identifiers), online identifier, Internet Protocol address, email address, account name, and other similar identifiers;
Commercial information, including records of personal property, products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies;
Characteristics of protected classifications under California or federal law, such as age, sex, gender, gender identity, and military and veteran status;
Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications or advertisements; and
Inferences drawn from any of the information identified above, which the exception of sensitive personal information as defined by CA Civil Code 1798.140, to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Sold your personal information to, or shared your personal information with, the following categories of third parties:

Our affiliates and other TJX Businesses;
Vendors who provide services on our behalf;
Professional services organizations, such as auditors and law firms;
Financial institutions;
Government entities, including law enforcement;
Our business partners such as joint marketing partners; and
Third-party marketers (who may combine your personal information with their own records, and records available from other sources), for their own direct marketing purposes, and the direct marketing purposes of other third-party marketers.

To opt out of the sale or sharing of your personal information/targeted advertising, please view our Notice of Opt-Out of the Sale or Sharing of Personal Information/Targeted Advertising.

Business or commercial purposes for selling or sharing your personal information:

Performing services, such as providing advertising, marketing services, or analytics services; and
Marketing by our affiliates and other TJX Businesses.

Disclosed for a business purpose the following categories of personal information about you:

Identifiers such as a real name, alias, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers, and similar technology; customer number, unique pseudonym, or user alias; telephone number and other forms of persistent or probabilistic identifiers), online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, and other similar identifiers;
Signature, state identification card number, education, bank account number, credit card number, debit card number, and other financial information, medical information;
Characteristics of protected classifications under California or federal law, such as age, sex, gender, gender identity, medical condition, disability, citizenship status, and military and veteran status;
Commercial information, including records of personal property, products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies;
Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications, or advertisements;
Geolocation data;
Electronic, visual, and similar information;
Professional or employment-related information; and
Inferences drawn from any of the information identified above, with the exception of sensitive personal information as defined by CA Civil Code 1798.140, to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Disclosed your personal information for a business purpose to the following categories of third parties:

Our affiliates and other TJX Businesses;
Vendors who provide services on our behalf;
Professional services organizations, such as auditors and law firms;
Financial institutions;
Our business partners such as joint marketing partners;
Third-party marketers (who may combine your personal information with their own records, and records available from other sources), for their own direct marketing purposes, and the direct marketing purposes of other third-party marketers; and
Government entities, including law enforcement.

Business or commercial purposes for disclosing your personal information:

Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytics services, or providing similar services;
Auditing related to a current interaction with you and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance;
Short-term, transient use, including, but not limited to, the contextual customization of ads shown as part of the same interaction;
Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity;
Debugging to identify and repair errors that impair existing intended functionality;
Undertaking internal research for technological development and demonstration; and
Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us.

We do not sell or share the personal information of consumers under the age of 16 if we have actual knowledge of the individual’s age.

We do not use or disclose sensitive personal information for purposes other than those specified in the California Consumer Privacy Act Regulations ÃÂ§ 7027(m).

We will store and retain your personal information in accordance with applicable law and for as long as necessary to carry out the purposes described in this statement in accordance with our internal data retention procedures. The criteria used to determine the retention periods include:

How long the personal information is needed in connection with the applicable purposes for which we use it;
The type of personal information collected; and
Whether we are subject to a legal, contractual, or similar obligation to retain the personal information (e.g., mandatory data retention laws, government orders to preserve personal information relevant to an investigation, or personal information that must be retained for the purposes of litigation or disputes).

Privacy Rights of California Residents
California residents have the below-listed rights with respect to their personal information:

Right to KnowÃÂ about what personal information we collected about you
Right to DeleteÃÂ the personal information we collected about you
Right to CorrectÃÂ inaccurate personal information we maintain about you
Right to Opt Out of the Sale or SharingÃÂ of your personal information
Right to Not Receive Discriminatory Treatment

These rights, and how you can exercise them, are described in greater detail below.
You have the right to request the following information about the personal information we have collected about you:

The categories and specific pieces of personal information we have collected about you;
The categories of sources from which we collected the personal information;
The business or commercial purpose for which we collected, sold, or shared the personal information;
The categories of third parties with whom we disclosed the personal information; and
The categories of personal information about you that we sold or disclosed for a business purpose, and the categories of third parties to whom we sold or disclosed that information for a business purpose.

Additionally, you have the right to request that we delete the personal information we have collected from you, subject to certain exceptions, or correct inaccurate personal information that we maintain about you.

We will not deny, charge different prices for, or provide a different level or quality of goods or services if you choose to exercise these rights.

As stated above, we do not use or disclose sensitive personal information for purposes other than those specified in the California Consumer Privacy Act Regulations ÃÂ§ 7027(l)(1).

You can exercise most of these rights by submitting a verifiable request toÃÂ dataprivacy@tjx.com, via ourÃÂ Online Request Form, or by contacting us by phone:

Contact MarshallsÃÂ Monday - Friday 9:00 AM - 6:00 PM (Eastern Time) at the Toll-Free Number 1-888-627-7425
Contact TJ Maxx Monday Ã¢ÂÂ Friday 9:00 AM Ã¢ÂÂ 6:00 PM (Eastern Time) at the Toll-Free Number 1-800-926-6299
Contact Sierra Monday Ã¢ÂÂ Friday 7:00 AM Ã¢ÂÂ 4:00PM (Mountain Time) at the Toll-Free Number 1-800-713-4534
Contact HomeGoods Monday - Friday 9:00 AM - 6:00 PM (Eastern Time) at the Toll-Free Number 1-800-888-0776
Contact Homesense Monday Ã¢ÂÂ Friday 9:00 AM Ã¢ÂÂ 6:00 PM (Eastern Time) at the Toll-Free Number 1-855-660-4663

As stated above in theÃÂ Your OptionsÃÂ section of this statement, we process GPC signals as a valid opt out request under the CCPA. Please note that GPC signals are browser and device specific. To opt out of the sale or sharing of your personal information/targeted advertising, please view our Notice of Opt-Out of the Sale or Sharing of Personal Information/Targeted Advertising.

To help protect your privacy and maintain security, we take steps to verify your identity before granting you, or a third party acting on your behalf, access to your personal information or complying with your request. If someone is making a request on your behalf, we require proof of authorization as part of our identity verification process.

Notice of Financial Incentive (This section does not apply to HomeGoods and Homesense)
We may offer various financial incentives and benefits (such as free shipping, discounts, and other special offers) to customers who interact with us in our stores or via our websites and mobile apps and provide certain personal information to receive the stated incentive or benefit. Generally, for any financial incentive we offer, we do not assign monetary or other value to personal information. However, the value of the personal information provided by you is reasonably related to the estimated value of the relevant financial incentive for which the information was collected. We reserve the right to withdraw or modify the financial incentives we offer at any time.

The terms of the incentive will be presented to you at the time you sign up. The current list of incentives we offer is described in greater detail below.

Free Shipping:

We offer customers free shipping on your first order via the website by registering for marketing communications and providing your email address.
You canÃÂ opt inÃÂ by typing your email address into the applicable field and clicking the "Get Free Shipping" button.
You canÃÂ opt outÃÂ at any time by contacting us as specified in theÃÂ Opt-Out Section of this statement.

Metrics
Below are metrics regarding Requests to Know, Requests to Delete, and Requests to Opt Out submitted pursuant to the CCPA that the TJX Businesses received, complied with (in whole or in part), and denied between January 1, 2023 and December 31, 2023. These requests as compiled and disclosed are for all individuals, not just California consumers.
Request to Know

Total Requests: 1
Requests Denied: 0
Median Time to Complete: 1 day

Request to Delete

Total Requests: 528
Requests Denied: 0
Median Time to Complete: 34 days

Request to Opt-Out

Total Requests: 5465
Requests Denied: 0

Median Time to Complete: 1 day

NOTICE TO RESIDENTS OF COLORADO
When we collect personal information from residents of Colorado we become subject to, and those residents have certain rights under, the state’s privacy law. This section of our statement supplements theÃÂ Privacy Statement and applies solely to Colorado residents. Please note that we sell or share all of the categories of personal information identified in theÃÂ What Information We CollectÃÂ section to or with the categories of third parties identified in theÃÂ How We Disclose Your InformationÃÂ section.

Privacy Rights of Colorado Residents
Colorado residents have the below-listed rights with respect to their personal information:

Right of AccessÃÂ to confirm whether we are processing your personal information and to access such personal information
Right to DeletionÃÂ of the personal information we collected about you
Right to CorrectÃÂ inaccurate personal information we maintain about you
Right to Opt Out of the SaleÃÂ of your personal information,ÃÂ Targeted Advertising,ÃÂ orÃÂ ProfilingÃÂ in furtherance of decisions that produce legal or similarly significant effects concerning you
Right to Data PortabilityÃÂ to obtain a copy of your personal information in a portable format

You can exercise most of these rights by submitting a verifiable request toÃÂ dataprivacy@tjx.comÃÂ or via ourÃÂ Online Request Form.

We sell certain personal information to third parties and use it for targeted advertising. To opt out of the sale of your personal information or targeted advertising, please view our Notice of Opt-Out of the Sale or Sharing of Personal Information/Targeted Advertising. As stated above in theÃÂ Your OptionsÃÂ section of this statement, we process GPC signals as a valid opt-out request. Please note that GPC signals are browser and device specific.

Appeals Process
If we were unable to fulfill your request, you may appeal our decision by emailing us atÃÂ dataprivacy@tjx.com. Please include "Appeal Request" in the subject line and a detailed reason for your appeal, as well as your state of residence. We will review the circumstances of your appeal and inform you of any actions taken or not taken in response to your appeal. We will also provide you an explanation of the reasons for the decisions.

NOTICE TO RESIDENTS OF CONNECTICUT, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, TEXAS, AND VIRGINIA
When we collect personal information from residents of Connecticut, Montana, Nebraska, New Hampshire, New Jersey, Texas, and Virginia, we become subject to, and those residents have certain rights under, the privacy law of their particular state. This section of our statement supplements theÃÂ Privacy Statement and applies solely to Connecticut, Montana, Nebraska, New Hampshire, New Jersey, Texas, and Virginia residents. Please note that we share all of the categories of personal information identified in theÃÂ What Information We CollectÃÂ section to or with the categories of third parties identified in theÃÂ How We Disclose Your InformationÃÂ section.

Privacy Rights of Residents of Connecticut, Montana, Nebraska, New Hampshire, New Jersey, Texas, and Virgina
Connecticut, Montana, Nebraska, New Hampshire, New Jersey, Texas, and Virginia residents have the below-listed rights with respect to their personal information:

Right of AccessÃÂ to confirm whether we are processing your personal information and to access such personal information
Right to DeleteÃÂ the personal information we collected about you
Right to CorrectÃÂ inaccurate personal information we maintain about you
Right to Opt Out of the SaleÃÂ of your personal information,ÃÂ Targeted Advertising,ÃÂ orÃÂ ProfilingÃÂ in furtherance of decisions that produce legal or similarly significant effects concerning you
Right to Data PortabilityÃÂ to obtain a copy of your personal information in a portable format

You can exercise most of these rights by submitting a verifiable request toÃÂ dataprivacy@tjx.comÃÂ or via ourÃÂ Online Request Form.

Data Collection of Texas Residents
During the prior 12-month period we have collected the following categories of personal information and sensitive personal information about Texas residents:

Identifiers such as a real name, alias, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers and similar technology; customer number, unique pseudonym, or user alias; telephone number and other forms of persistent or probabilistic identifiers), online identifier, Internet Protocol address, email address, account name, and other similar identifiers;
Signature, state identification card number, education, credit card number, debit card number, bank account number, and other financial information;
Characteristics of protected classifications under applicable law, such as age, sex, gender, gender identity, and military and veteran status;
Commercial information, including records of personal property, products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies;
Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications or advertisements;
Geolocation data;
Electronic, visual, and similar information;
Inferences drawn from any of the information identified above, with the exception of sensitive personal information as defined by the Texas Business and Commerce Code, Section 521.002, to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes;
Social security, driver’s license, or passport number;
Account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; and
Precise geolocation data.

NOTICE TO RESIDENTS OF DELAWARE AND OREGON
When we collect personal information from residents of Oregon and Delaware, we become subject to, and those residents have certain rights under, the privacy law of their particular state. This section of our statement supplements theÃÂ Privacy Statement and applies solely to Delaware and Oregon residents. Please note that we share all of the categories of personal information identified in theÃÂ What Information We CollectÃÂ section to or with the categories of third parties identified in theÃÂ How We Disclose Your InformationÃÂ section. Please also note that Marshalls is registered as "Marshalls of MA, Inc." in the state of Oregon.

Privacy Rights of Residents of Delaware and Oregon
Delaware and Oregon residents have the below-listed rights with respect to their personal information:

Right of AccessÃÂ to confirm whether we are processing your personal information and to access such personal information
Right to DeleteÃÂ the personal information we collected about you
Right to CorrectÃÂ inaccurate personal information we maintain about you
Right to Opt Out of the SaleÃÂ of your personal information,ÃÂ Targeted AdvertisingÃÂ , orÃÂ ProfilingÃÂ in furtherance of decisions that produce legal or similarly significant effects concerning you
Right to Data PortabilityÃÂ to obtain a copy of your personal information in a portable format
Right to Obtain Further Information on the Third Parties with which we have disclosed personal information

You can exercise most of these rights by submitting a verifiable request toÃÂ dataprivacy@tjx.comÃÂ or via ourÃÂ Online Request Form.

Appeals Process
If we were unable to fulfill your request, you may appeal our decision by emailing us at dataprivacy@tjx.com. Please include "Appeal Request" in the subject line and a detailed reason for your appeal, as well as your state of residence. We will review the circumstances of your appeal and inform you of any actions taken or not taken in response to your appeal. We will also provide you an explanation of the reasons for the decisions.

Data Collection of Oregon Residents
During the prior 12-month period we have collected the following categories of personal information and sensitive personal information about Oregon residents:

Identifiers such as a real name, alias, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers and similar technology; customer number, unique pseudonym, or user alias; telephone number and other forms of persistent or probabilistic identifiers), online identifier, Internet Protocol address, email address, account name, and other similar identifiers;
Signature, state identification card number, education, credit card number, debit card number, bank account number, and other financial information;
Characteristics of protected classifications under applicable law, such as age, sex, gender, gender identity, and military and veteran status;
Commercial information, including records of personal property, products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies;
Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications or advertisements;
Geolocation data;
Electronic, visual, and similar information;
Inferences drawn from any of the information identified above, with the exception of sensitive personal information as defined by the Oregon Consumer Privacy Act (OCPA), to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes;
Social security, driver’s license, or passport number;
Account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; and
Precise geolocation data.

NOTICE TO RESIDENTS OF IOWA
When we collect personal information from residents of Iowa, we become subject to, and those residents have certain rights under, the privacy law of that state. This section of our statement supplements the Privacy Statement ÃÂ and applies solely to Iowa residents. Please note that we share all of the categories of personal information identified in theÃÂ What Information We CollectÃÂ section to or with the categories of third parties identified in theÃÂ How We Disclose Your Information section.

Privacy Rights of Residents of Iowa
Iowa residents have the below-listed rights with respect to their personal information:

Right of AccessÃÂ to confirm whether we are processing your personal information and to access such personal information
Right to DeleteÃÂ the personal information we collected about you
Right to Opt Out of the SaleÃÂ of your personal information or Targeted Advertising
Right to Data PortabilityÃÂ to obtain a copy of your personal information in a portable format

You can exercise most of these rights by submitting a verifiable request toÃÂ dataprivacy@tjx.comÃÂ or via ourÃÂ Online Request Form.

NOTICE TO RESIDENTS OF UTAH
When we collect personal information from residents of Utah, we become subject to, and those residents have certain rights under, the state’s privacy law. This section of our statement supplements theÃÂ Privacy StatementÃÂ and applies solely to Utah residents. Please note that we share all of the categories of personal information identified in theÃÂ What Information We CollectÃÂ section to or with the categories of third parties identified in theÃÂ How We Disclose Your InformationÃÂ section.

Privacy Rights of Residents of Utah
Utah residents have the below-listed rights with respect to their personal information:

Right of AccessÃÂ to confirm whether we are processing your personal information and to access such personal information
Right to DeleteÃÂ the personal information we collected about you
Right to CorrectÃÂ inaccurate personal information we maintain about you
Right to Opt Out of the SaleÃÂ of your personal information orÃÂ Targeted Advertising
Right to Data PortabilityÃÂ to obtain a copy of your personal information in a portable format

You can exercise most of these rights by submitting a verifiable request toÃÂ dataprivacy@tjx.comÃÂ or via ourÃÂ Online Request Form.

NEVADA PRIVACY
We do not sell your personal information in exchange for monetary compensation.

CONTACT INFORMATION
If you have questions regarding this Privacy Statement or our privacy practices, or if you wish to update the personal information you have provided to us, you may do so by contacting us atÃÂ dataprivacy@tjx.comÃÂ or by submitting anÃÂ Online Request.