returns

Overview:

• Returns are free to any T.J.Maxx store. To make in-store returns quicker and easier, please provide your Shipping Confirmation email (printed or on mobile device) and the plastic packaging your items arrived in.
• Returns by mail are $11.99. Initiate a return using our easy online returns portal.
• Items will be credited to their original form of payment so long as they are made within the following time periods:
• Online orders: within 40 days of order date
• In-store purchases: within 30 days of purchase
• We will gladly take back most unwashed, unused, and appropriately tagged merchandise as outlined in our return policy.
• Our return policies are always subject to local, state and federal restrictions.
• All other terms of our standard Return Policies apply:

Return Policy For Items Purchased Online Return Policy For Items Purchased In Stores

Oversized Items:

Oversized items, based on size and/or weight of the product, may have a shipping surcharge cost in addition to standard delivery and processing charges. Shipping and handling costs and shipping surcharges are non-refundable.
Shipments containing oversized items (e.g Accent Chairs, Area Rugs, etc.) may be restricted in the online return portal. To initiate a return via mail in this circumstance, please contact TJX Customer Service by phone at 1-833-888-0776, or by email at ecommercecustomerservice@tjx.com