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privacy statement
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terms of use

These Terms of Use are effective as of July 9, 2024.

THESE TERMS OF USE CONTAIN A MANDATORY ARBITRATION OF DISPUTES PROVISION THAT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES IN CERTAIN CIRCUMSTANCES, RATHER THAN JURY TRIALS OR CLASS ACTION LAWSUITS. THE ARBITRATION AGREEMENT APPLIES TO ALL OF YOUR INTERACTIONS WITH TJX. PLEASE REVIEW THE ARBITRATION AGREEMENT SECTION FOR DETAILS.

Welcome to tjmaxx.com and any microsites or applications associated with T.J.Maxx (the "Website"), the Website for T.J.Maxx, a division of The TJX Companies, Inc. ("TJX"). T.J.Maxx, TJX and its affiliates are the "TJX Businesses." The TJX Businesses reserve the right at any time and without prior notice, to remove or diable access to any content that the TJX Businesses, at their sole discretion, consider to be in violation of these Terms of Use.

stored payment information
If you choose to save payment card information in your account, you authorize us to store such information solely for the purpose of completing future orders that you place on tjmaxx.com and processing returns and credits associated with your orders. We will notify you of any changes to the use of your stored information by notice to the email address that you provide.

General Use of Website:

Before using our Website, please take some time to review the following basic terms and conditions and the terms of our Privacy Notice (which are incorporated herein by reference), all of the foregoing collectively referred to as the "Terms of Use." Collection and use of user information under this Website is subject to the Privacy Notice. When you use our Website you are automatically agreeing to be bound by these Terms of Use. These Terms of Use may be changed or updated by T.J.Maxx from time to time. T.J.Maxx will inform users of the Website of any material changes to these Terms of Use by posting the revised Terms of Use on the Website. Any changes of the Terms of Use are effective upon their posting to the Website. Users are responsible for regularly reviewing these Terms of Use and we encourage you, therefore, to review them carefully whenever you use the Website. If you do not agree with any of the Terms of Use, please do not use the Website.

eligibility
By using this Website, you represent and warrant either that you are eighteen (18) years of age or older, or if you are under the age of eighteen (18) that you are at least thirteen (13) and are accessing the Website with the knowledge and consent of your parent or legal guardian, who will also be deemed to have agreed to this Agreement. Certain parts of the Website may be subject in whole or in part to heightened age and/or other eligibility requirements.

additional terms
Some of areas of the Website may have additional terms and conditions ("Additional Terms"). Where Additional Terms apply, we will make them available for you to read through prior to your use of that area of the Website. By using those areas of the Website, you agree to the Additional Terms.

copyright, trademark and other intellectual property rights
Except as otherwise expressly noted, all images, illustrations, designs (including product designs), graphics, icons, photographs, text, audio clips, video clips, and other materials that appear as part of the Website as well as the selection, arrangement and organization of the foregoing and the Website as a whole (collectively, "Content") are subject to copyright, trademark, service mark, trade dress, and/or other intellectual property rights or licenses, and rights of publicity and privacy, all worldwide rights, titles and interests in and to which are owned by or licensed to the TJX Businesses, or our suppliers. Certain trademarks, service marks and trade names on the Website are the registered or unregistered trademarks, service marks and trade names of the TJX Businesses and may not be used without our express permission. Other trademarks, service marks and trade names and products contained herein are the registered or unregistered property of their respective owners. All software used on this Website is the property of the TJX Businesses or its suppliers and is protected by U.S. and international copyright and other intellectual property laws.

You may not reproduce (except as expressly noted below), create derivative works from, distribute in any way, display or publicly perform any Content or software without the prior written permission of TJX. The Content of the Website, and the Website as a whole, and the software is intended solely for personal non-commercial use by you and other users of the Website. You may download one copy of any materials, other than music, found in the Content on a single computer for your personal, non-commercial use only. This is not a transfer of title to any Content and your use is subject to the following restrictions. You may not (a) modify or create any derivative work based on the Content or use the Content, in whole or in part, for any commercial purpose or for any public display, performance, sale, rental, outsourcing or other commercial exploitation; (b) remove or alter any copyright, trademark or other proprietary notices from the Content; (c) transfer the Content to another person; or (d) reproduce the Content, the Website or the software, in whole or in part, except as necessary and incidental to the downloading of the one copy of the materials, other than music, as expressly provided herein. You agree to prevent any unauthorized copying of the Content or software. The TJX Businesses reserve all rights not expressly granted herein.

References on this Website to the trademarks, service marks, trade names, products, company names or services of third parties are provided for your convenience and do not in any way constitute or imply an endorsement or recommendation of that third party or its products or services by the TJX Businesses.

submissions
Other than personal information which is subject to the Privacy Notice, all reviews, comments, feedback, suggestions, ideas, original materials such as stories, artwork, computer code, or product or marketing ideas and any other submissions disclosed, submitted or offered to the TJX Businesses on or through the Website or otherwise disclosed, submitted or offered by you to us (collectively, "Submissions") shall be and remain the property of the TJX Businesses. Such disclosure, submission or offer of any Submissions and your agreement to these Terms of Use shall constitute an assignment to the TJX Businesses of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Submissions. As such, the TJX Businesses will own exclusively all such rights, titles and interests and shall have the right to use, reproduce, create derivative works based upon, disclose, publish, distribute, display and publicly perform, any Submissions and not be limited in any way in its use, commercial or otherwise, of any Submissions. Further, the TJX Businesses shall be under no obligation to maintain any Submissions in confidence, pay to users any compensation or royalties for any Submissions, or provide attribution to any users for any Submissions. The TJX Businesses shall have no obligation to use, return, or review any Submissions. For this reason, we ask that you not send us any Submissions that you do not wish to assign to us.

In addition, you may use social media to access the Website or our content or to participate in promotions, contests, or sweepstakes. You may submit content through such use or through the Website, including without limitation photographs, CheckoutChat comments, and product reviews. By doing so, you irrevocably grant to the TJX Businesses their successors and assigns, a non-exclusive, perpetual, royalty-free, fully paid right and license (but not the obligation) to reproduce, publicly perform, stream, exploit and otherwise use any content you submit, throughout the universe, for any reason whatsoever, in any and all media, including any rights of publicity therein.

You may choose to submit comments through the CheckoutChat area of the Website. You acknowledge that the TJX Businesses have no obligation to allow any CheckoutChat comment to appear on the Website. You acknowledge that you will not have the ability to edit or otherwise modify CheckoutChat comments once they are submitted. You acknowledge that the TJX Businesses have no obligation to monitor or edit any CheckoutChat comment, and that the TJX Businesses have the right to remove any CheckoutChat comment, at any time and without prior notice, at their sole discretion.

You promise that you own all rights to any Submissions or other content you port, transmit, or provide or, alternatively, that you have the right to give the TJX Businesses the rights described above. You agree that no Submissions by you to the Website will violate any right of any third party, including copyright, trademark, privacy, publicity or other personal or proprietary right(s). You also agree that no Submissions by you to the Website will be or contain libelous or otherwise unlawful, abusive, immoral or obscene material or that will constitute or encourage conduct that would be considered criminal or encourage conduct that is criminal. You are and shall remain solely responsible for the content of any Submissions you make. The TJX Businesses reserve the right to take any action they reasonably deem necessary to cure or prevent a violation of the Terms of Use, including without limitation, removal from this Website of any materials submitted by any user.

acceptable use of the website
You are responsible for your use of the Website, and for any use of the Website made using your account. Our goal is to create a positive and safe community experience. When you use the Website, you may not and agree that you will not:

violate any law or regulation;

violate or infringe other people's intellectual property, privacy, publicity, or other legal rights;

use our Website to transmit, distribute, post or submit any information concerning any other person or entity, including without limitation, photographs or personal contact information of others without their permission;

transmit anything that is illegal, abusive, harassing, pornographic, indecent, profane, obscene, hateful, or racist;

send unsolicited or unauthorized advertising or commercial communications, such as spam;

transmit any malicious or unsolicited software;

stalk, harass, or harm another individual;

impersonate or misrepresent your affiliation with someone else;

use any means to "scrape," "crawl," or "spider" any Webpages contained in the Website using manual, automated or other means not purposely made available by TJX, including to develop or improve any software program, algorithm or machine learning or artificial intelligence model (although TJX does allow operators of public search engines to use spiders to index materials from the Website for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such materials, and TJX reserves the right to revoke these exceptions either generally or in specific cases); use automated methods to use the Website in a manner that sends more requests to the TJX Businesses’ servers in a given period of time than a human can reasonably produce in the same period by using a conventional Web browser;

interfere with or damage our Website, including, without limitation, through the use of viruses, cancel bots, Trojan horses, harmful code, flood pings, denial-of-service attacks, packet or IP spoofing, forged routing or electronic mail address information or similar methods or technology;

register for more than one account on the Website or register for an account on behalf of an individual other than yourself;

recruit or otherwise solicit any user to join third party services or websites that are competitive to the TJX Businesses, without TJX’s prior written approval;

use, display, mirror or frame the Website or any individual element within the Website, the TJX Businesses’ names, any trademarks, logos or other proprietary information, or the layout and design of any page or form contained on a page, without TJX’s express written consent;

access, tamper with, or use non-public areas of the Website, the TJX Businesses’ computer systems, or the technical delivery systems of the TJX Businesses’ providers;

attempt to probe, scan, or test the vulnerability of any TJX Business system or network or breach any security or authentication measures;

avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by the TJX Businesses or any of the TJX Businesses’ providers or any other third party (including another user) to protect the Website;

attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Website; or advocate, encourage, or assist any third party in doing any of the foregoing.

The TJX Businesses will have the right to investigate and prosecute violations of any of the above to the fullest extent of the law. The TJX Businesses may involve and cooperate with law enforcement authorities in prosecuting users who violate these Terms of Use. You acknowledge that the TJX Businesses have no obligation to monitor your access to or use of the Website or to review or edit any Submission or other posted content, but have the right to do so for the purpose of operating the Website, to ensure your compliance with these Terms of Use, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body.

notice of copyright infringement
We respect the intellectual property rights of others. Please notify us in writing, by email or mail to our designated agent listed below, if you believe that a user of the Website has infringed your intellectual property rights. Pursuant to Section 512 of the Copyright Revision Act, as enacted through the Digital Millennium Copyright Act ("DMCA").
To be effective the notification should include:

identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works;

identification of the claimed infringing material and information reasonably sufficient to permit TJX to locate the material on the Website;

information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an email address;

a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

a statement by you, made under penalty of perjury, that the above information in your notification is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf; and your physical or electronic signature.

You acknowledge and agree that upon receipt and notice of a claim of infringement, we may immediately remove the identified materials from the Website without liability, and the claims of the complaining party and party that originally posted the materials will be referred to the United States Copyright Office for adjudication as provided in the DMCA.

Counter-Notice by Accused User

If we have taken down your materials due to suspicion of copyright infringement, you may dispute the alleged infringement by sending a written communication by email or mail to our designated agent below. That written communication should include the following:

your physical or electronic signature;

identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;

a statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; and your name, address, and telephone number, and a statement that you consent to the jurisdiction of Federal District Court for the judicial district in which such address is located, or if your address is outside of the United States, the United States District Court for the District of Massachusetts, and that you will accept service of process from the person who provided notification of copyright infringement or an agent of such person.

Please send all notices under the above copyright infringement policies by email to the following address, which is monitored by TJX’s agent for receipt of notifications of claimed infringement: domains@tjx.com

Please do not send notices or inquiries about anything other than alleged copyright infringement or notifications of requests for Informal Dispute Resolution (as described below) to our Agent for Notice.

Repeat Infringers

Your account will be terminated if, in our discretion, you are determined to be a repeat infringer. Repeat infringers are users who have been the subject of more than one valid takedown request that has not been successfully rebutted.

links to other sites and services
When you use our Website, you may discover that it contains links to other sites that are not owned or operated by the TJX Businesses. These links are not intended to be referrals or endorsements of the linked sites and the TJX Businesses are providing them only as a convenience. As such, the TJX Businesses do not warrant, represent or assume any responsibility or liability for the accuracy, completeness or operation of any linked site (or any site contained in a linked site), or the practices or privacy and other policies contained in any linked site (or any site contained in a linked site). You should familiarize yourself, therefore, with the specific legal, privacy and security information contained in any such sites. Our Website also contains links to other sites operated by the TJX Businesses. We advise you to review the legal, privacy and security information for each such site to which you link, as the terms and conditions of use and the policies relating to the personal information you provide may vary from site to site.

product information
We make all reasonable efforts to provide information on this Website that is accurate and complete; however, pricing and typographical errors may occur or information may be out of date. There may be information, including information about products, their availability, or their prices that may be inaccurate or incomplete. We reserve the right to correct any such information without prior notice (including after you have submitted your order). We regret any inconvenience to you.

The inclusion of any products or services on this Website at a particular time does not guarantee that the products or services will be available.

Online prices and promotions for products may differ from prices and promotions for the same products in any store. Prices and promotions for products may also differ between stores and regions.

colors
We have tried to display the products and attributes of the products on the Website, including the colors of products, we are offering for sale accurately. Because the colors you see depend on your computer monitor, we cannot guarantee that your monitor's display of any color will be accurate.

disclaimer / limitation of liability
THE WEBSITE, ITS CONTENT, ANY INFORMATION AVAILABLE ON OR THROUGH THE WEBSITE AND THE SOFTWARE ARE PROVIDED "AS IS" AND "AS AVAILABLE" AND WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMITTED BY LAW. IN ADDITION, THE TJX BUSINESSES, AND THEIR RESPECTIVE EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, REPRESENTATIVES, VENDORS, AND/OR SUPPLIERS (REFERRED TO COLLECTIVELY AS “AFFILIATES”) DO NOT REPRESENT OR WARRANT THAT YOUR USE OF THE WEBSITE, OR THE OPERATION OR FUNCTION OF THE WEBSITE, ANY COMPONENT THEREOF, OR ANY SERVICES OFFERED IN CONNECTION THEREWITH, WILL BE UNINTERRUPTED OR ERROR FREE; THAT DEFECTS THEREWITH WILL BE CORRECTED; OR THAT THE WEBSITE OR ITS SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL ELEMENTS. IN ADDITION, CERTAIN INFORMATION MAY BE UPDATED FROM A SOURCE OTHER THAN THE TJX BUSINESSES AND THE TJX BUSINESSES AND THEIR AFFILIATES DO NOT ASSUME ANY LIABILITY OR RESPONSIBILITY FOR THE ACCURACY OF SUCH INFORMATION. THE TJX BUSINESSES AND THEIR AFFILIATES DO NOT REPRESENT OR WARRANT THE TRUTHFULNESS, ACCURACY OR RELIABILITY OF ANY INFORMATION OR CONTENT SUBMITTED OR POSTED ON THE WEBSITE, NOR DO THE TJX BUSINESSES ENDORSE ANY OPINIONS EXPRESSED BY OR AFFILIATED WITH ANY USER WHO HAS SUBMITTED CONTENT ON THE WEBSITE. THE TJX BUSINESSES ARE NOT LIABLE FOR ANY DAMAGES, INCLUDING SPECIAL, INDIRECT, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, WHETHER BASED IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, RESULTING FROM ANY USE OF OR RELIANCE ON, THE CONTENT, THE WEBSITE, MATERIALS OR INFORMATION PROVIDED ON OR THROUGH THE WEBSITE, THE SOFTWARE, OR ANY PRODUCTS PURCHASED THROUGH THE WEBSITE, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, OR LOSS OF DATA. HOWEVER, THE FOREGOING DISCLAIMER AND LIMITATION OF LIABILITY PROVISIONS ONLY APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND SHALL NOT APPLY TO THE EXTENT THAT ANY LIABILITY IS THE RESULT OF THE TJX BUSINESSES’ OWN FRAUD, WILLFUL INJURY, WILLFUL VIOLATION OF LAW, NEGLIGENCE, OR A VIOLATION OF THE NEW JERSEY PRODUCTS LIABILITY ACT, N.J.S.A. 2A:58C-1 ET SEQ.

YOU ACKNOWLEDGE, BY YOUR USE OF THE WEBSITE, THAT YOUR USE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING, REPAIRS OR REPLACEMENT OF ANY EQUIPMENT, HARDWARE, SOFTWARE OR DATA YOU USE IN CONNECTION WITH YOUR USE OF THE WEBSITE AND THAT TO THE MAXIMUM EXTENT ALLOWABLE BY LAW, THE TJX BUSINESSES AND THEIR AFFILIATES SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF OR INABILITY TO USE THE WEBSITE.

THE TJX BUSINESSES AND THEIR AFFILIATES WILL HAVE NO LIABILITY FOR ANY: (a) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (b) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO OR USE OF THE WEBSITE; (c) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR OF ANY PERSONAL OR FINANCIAL INFORMATION; (d) ANY INTERRUPTION OF TRANSMISSION TO OR FROM THE WEBSITE; (e) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED ON OR THROUGH THE WEBSITE BY ANY THIRD PARTY; OR (f) ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE ON OR THROUGH THE WEBSITE. HOWEVER, THE FOREGOING DISCLAIMER AND LIMITATION OF LIABILITY PROVISIONS SHALL NOT APPLY TO THE EXTENT THAT ANY LIABILITY IS THE RESULT OF THE TJX BUSINESSES’ OWN FRAUD, WILLFUL INJURY, WILLFUL VIOLATION OF LAW, NEGLIGENCE, OR A VIOLATION OF THE NEW JERSEY PRODUCTS LIABILITY ACT, N.J.S.A. 2A:58C-1 ET SEQ.

THE TJX BUSINESSES AND THEIR AFFILIATES MAKE NO REPRESENTATION OR WARRANTY THAT THE WEBSITE, CONTENT, SOFTWARE OR ANY PRODUCT OFFERED OR PURCHASED THROUGH THE WEBSITE IS APPLICABLE OR APPROPRIATE FOR USE OR ACCESS IN LOCATIONS OUTSIDE OF THE UNITED STATES. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE TJX BUSINESSES OR THROUGH THE WEBSITE WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE IN THESE TERMS OF USE.
IN ADDITION, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TJX BUSINESSES AND THEIR AFFILIATES DISCLAIM ANY AND ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THE WEBSITE, ITS CONTENT, THE SOFTWARE AND THE PRODUCTS, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND/OR NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, THE TJX BUSINESSES DISCLAIM ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY MERCHANDISE OR SERVICES OFFERED ON THE WEBSITE.

IN THE EVENT OF ANY PROBLEM WITH THIS WEBSITE, THE CONTENT OR THE SOFTWARE, YOU AGREE THAT YOUR SOLE REMEDY SHALL BE TO CEASE USE OF THE WEBSITE. IN THE EVENT OF ANY PROBLEM WITH ANY PRODUCT OR SERVICE PURCHASED THROUGH THIS WEBSITE, YOU AGREE THAT YOUR REMEDY, IF ANY, IS FROM THE MANUFACTURER OR SUPPLIER OF THAT PRODUCT OR SERVICE IN ACCORDANCE WITH THE MANUFACTURER'S OR SUPPLIER'S WARRANTY OR TO SEEK A REFUND OR RETURN IN ACCORDANCE WITH OUR RETURNS POLICY.

THE FOREGOING DISCLAIMER AND LIMITATION OF LIABILITY PROVISIONS ONLY APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND SHALL NOT APPLY TO THE EXTENT THAT ANY LIABILITY IS THE RESULT OF THE TJX BUSINESSES’ OWN FRAUD, WILLFUL INJURY, WILLFUL VIOLATION OF LAW, NEGLIGENCE, OR A VIOLATION OF THE NEW JERSEY PRODUCTS LIABILITY ACT, N.J.S.A. 2A:58C-1 ET SEQ.

indemnification
You agree to defend, indemnify and hold the TJX Businesses and their Affiliates harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to: (a) your or anyone using your account’s use of the Website in violation of these Terms of Use; (b) any information (including your Submissions or any other content) that you or anyone using your account submit, post, or transmit through the Website in violation of these Terms of Use; (c) any other the violation of these Terms of Use by you or anyone using your account; or (d) the violation of any rights of any third party, including intellectual property, privacy, publicity, or other proprietary rights by you or anyone using your account. The TJX Businesses reserve the right, at their own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. If we do assume the defense of such a matter, you will reasonably cooperate with the TJX Businesses in such defense. The foregoing indemnity provision only applies to the maximum extent permitted by applicable law and shall not apply to the extent that any claim arises from the TJX Businesses’ own fraud, willful injury, willful violation of law, negligence, or a violation of the New Jersey Products Liability Act, N.J.S.A. 2A:58C-1 et. seq.

disclaimer
No Submission shall be subject to any obligation of confidence on the part of the TJX Businesses and the TJX Businesses shall not be liable for any use or disclosure of any Submission.

jurisdiction
Except as otherwise described in these Terms of Use, these Terns of Use are governed by and shall be construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to any conflict of law provisions, except that the provisions of the New Jersey statutes, known as the New Jersey Truth in Consumer Contract, Warranty, and Notice Act, N.J.S.A. 56:12-14 et. seq. will apply. To the extent any action relating to the Website or any transaction with the TJX Businesses is not required to be arbitrated or filed in small claims court in accordance with the Arbitration Agreement, such action must be brought in the state or federal courts of Massachusetts and you consent to the exclusive personal jurisdiction of such courts.

termination
We reserve the right not to provide the Website to any user. We also reserve the right to terminate any user's right to access the Website at any time, in our discretion. If you violate any of these Terms of Use, your permission to use the Website automatically terminates.

informal dispute resolution
We try to address any disputes without the need to initiate a formal legal case. You agree that prior to submitting any dispute or claim to arbitration for resolution, you and we agree to make a good faith effort to resolve it informally, including having at least one telephone or videoconference conversation between you, personally, and us. To initiate this good faith effort to informally resolve a dispute you agree to notify us in writing by email at domains@tjx.com, of the nature of the dispute, the basis for your claims and the resolution that you are seeking, including any monetary amount, with as much detail as you can provide so that we can gain a sufficient understanding of the dispute. Within the sixty (60) days following our receipt of this notice, you agree to engage in good faith efforts to resolve the dispute, including personally participating in a telephone call or videoconference with us. You may have a lawyer attend the call with you if you wish. If the dispute is not resolved within that sixty (60) days (which period can be extended by agreement of the parties), you or we may commence an arbitration to resolve the dispute consistent with the process set forth below. Compliance with and completing this informal dispute resolution process is a condition precedent to commencing an arbitration. You and we agree to toll any applicable statute of limitations and filing fee deadlines while the parties engage in this informal dispute resolution process from the date we receive your notice to the date an arbitration is commenced or the conclusion of the 60-day period described above, whichever is sooner. A court of competent jurisdiction shall have the authority to enforce this condition precedent to arbitration, which includes the power to enjoin the filing or prosecution of a demand for arbitration.

arbitration agreement & waiver of certain rights
You and the TJX Businesses agree that, except as set forth below, we will resolve any controversies, claims, counterclaims, or other disputes between you and the TJX Businesses or you and a third-party agent of the TJX Businesses (a “Claim”) binding arbitration instead of through court proceedings in accordance with the Consumer Arbitration Rules of the American Arbitration Association (“AAA Rules”). This arbitration agreement applies to any existing or future Claims that you have not individually filed in a court of law or in arbitration prior to the date you agreed to these Terms of Use. The AAA Rules are available at www.adr.org or by calling 1-800-778-7879. You and we hereby waive any right to a jury trial of any Claim. The arbitration will be heard and determined by a single arbitrator. The arbitrator's decision in any such arbitration will be final and binding upon the parties and may be enforced in any court of competent jurisdiction. The parties agree that the arbitration proceedings will be kept confidential and that the existence of the proceeding and any element of it (including, without limitation, any pleadings, briefs or other documents submitted or exchanged and any testimony or other oral submissions and awards) will not be disclosed beyond the arbitration proceedings, except as may lawfully be required in judicial proceedings relating to the arbitration by applicable disclosure rules and regulations of securities regulatory authorities or other governmental agencies, or as specifically permitted by state law. The Federal Arbitration Act and federal arbitration law apply to this agreement.. A court of competent jurisdiction has exclusive authority to determine the existence, scope, and validity of the arbitration agreement and the arbitrability of any claim or counterclaim, including, without limitation, whether any conditions precedent to the commencement of an arbitration have been completely satisfied and any objections with respect to any of the foregoing.

To begin an arbitration proceeding, you must send us an individual letter signed by you requesting arbitration and describing your claim at 770 Cochituate Road, Framingham, MA 01701, USA, Attention: Legal Department. This letter must be sent at least ten (10) days before you initiate an arbitration proceeding against us.

Any party to the arbitration may at any time serve an offer of compromise in writing upon any other party to the action. Offers of compromise pursuant to these Terms of Use will be adjudicated and interpreted in accordance with California Code of Civil Procedure section 998.

If you demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, the TJX Businesses will pay as much of the administrative costs and arbitrator's fees required for the arbitration as the arbitrator deems necessary to prevent the cost of the arbitration from being prohibitive. In the final award, the arbitrator may apportion the costs of arbitration and the compensation of the arbitrator among the parties in such amounts as the arbitrator deems appropriate.

Notwithstanding the foregoing, if your attorney is paying the administrative costs, filings fees, arbitrator fees, and other associated arbitral costs on your behalf, and your attorneys' may recover all or a portion of those fees only if you obtain an award in the arbitration, your attorney must evenly split all costs with us initially. In the final award, the arbitrator may apportion the costs of arbitration and the compensation of the arbitrator among the parties in such amounts as the arbitrator deems appropriate.

This arbitration agreement does not preclude you or the TJX Businesses from seeking action by federal, state, or local government agencies. You and the TJX Businesses also have the right to bring qualifying claims in small claims court or transfer qualifying claims to small claims court. Either party may elect that a Claim be filed exclusively in a small claims court of competent jurisdiction by providing notice to the other party. In the event a Claim has already been filed in arbitration, the party who has filed that Claim will, within ten (10) days of receiving such a notice, withdraw their Claim from arbitration. The parties will then proceed with the Claim exclusively in small claims court. A party may apply to any court of competent jurisdiction to enforce the terms of this paragraph. In addition, you and the TJX Businesses retain the right to apply to any court of competent jurisdiction for provisional relief, including pre-arbitral attachments or preliminary injunctions. Any such request shall not be deemed incompatible with these Terms of Use, nor a waiver of the right to have disputes submitted to arbitration as provided in these Terms of Use.

Neither you nor the TJX Businesses may act as a class representative or private attorney general, nor participate as a member of a class of claimants, with respect to any Claim. You may not bring claims in arbitration on a class or representative basis. The arbitrator can decide only your and/or the TJX Businesses’ individual Claims.

If any provision of this Section is found to be invalid or unenforceable, then that specific provision shall be of no force and effect and shall be severed, but the remainder of this Section shall continue in full force and effect. If for any reason a Claim proceeds in court rather than in arbitration, you and the TJX Businesses each waive any right to a jury trial. No waiver of any provision of this Section of the Terms of Use will be effective or enforceable unless recorded in a writing signed by the party waiving such a right or requirement. Such a waiver shall not waive or affect any other portion of these Terms of Use. The arbitrator may award in the arbitration the same damages or other relief available under applicable law, including injunctive and declaratory relief, as if the action were brought in court on an individual basis. Notwithstanding anything to the contrary in the foregoing or herein, the arbitrator may not issue a “public injunction” and any such “public injunction” may be awarded only by a federal or state court. If either party seeks a “public injunction,” all other claims and prayers for relief must be adjudicated in arbitration first and any prayer or claim for a “public injunction” in federal or state court stayed until the arbitration is completed, after which the federal or state court can adjudicate the party’s claim or prayer for “public injunctive relief.” In doing so, the federal or state court is bound under principles of claim or issue preclusion by the decision of the arbitrator.

This Arbitration Agreement Section of the Terms will survive the termination of your relationship with the TJX Businesses.

THIS SECTION LIMITS CERTAIN RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION, THE RIGHT TO A JURY TRIAL, THE RIGHT TO PARTICIPATE IN ANY FORM OF CLASS OR REPRESENTATIVE CLAIM, THE RIGHT TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED IN AAA RULES, AND THE RIGHT TO CERTAIN REMEDIES AND FORMS OF RELIEF. OTHER RIGHTS THAT YOU OR THE TJX BUSINESSES WOULD HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION.

mass arbitration process requirements
If twenty-five (25) or more similar claims are asserted against the TJX Businesses at or around the same time by the same or coordinated counsel or are otherwise coordinated (and your Claim is one such Claim), you understand and agree that the resolution of your Claim might be delayed. You also agree to the following process and application of the AAA Multiple Consumer Case Filing Fee Schedule and Supplementary Rules. Twenty (20) claims shall be selected to proceed to individual arbitration proceedings as part of a first batching process, ten (10) of which will be selected by the claimants and ten (10) of which will be selected by the TJX Businesses The remaining claims shall not be filed or deemed filed in arbitration nor shall any AAA fees be assessed in connection with those claims until they are selected to proceed to individual arbitration proceedings as part of the staged process described herein. If the parties are unable to resolve the remaining claims after the conclusion of the initial twenty (20) proceedings, the parties shall participate in a global mediation session before a retired state or federal court judge, for which the TJX Businesses will pay the mediator's fee. If the parties are unable to resolve the remaining claims through mediation at this time, then forty (40) claims shall be selected to proceed to individual arbitration proceedings as part of a second batching process, twenty (20) of which will be selected by the claimants and twenty (20) of which will be selected by the TJX Businesses. (If there are fewer than forty (40) claims remaining, all shall proceed.) The remaining claims shall not be filed or deemed filed in arbitration nor shall any AAA fees be assessed in connection with those claims until they are selected to proceed to individual arbitration proceedings as part of the staged process described herein. In any batching process, a single arbitrator shall preside over each proceeding, and only one proceeding may be assigned to each arbitrator unless the parties agree otherwise. If the parties are unable to resolve the remaining claims after the conclusion of the forty (40) proceedings, the parties shall participate in another global mediation session before a retired state or federal court judge, for which the TJX Businesses will pay the mediator's fee. If the parties are unable to resolve the remaining claims in mediation at this time, this staged process shall continue with no more than one hundred (100) claims proceeding at any time in a staged order that is selected randomly or by the AAA, until all the coordinated claims, including your Claim, are adjudicated or otherwise resolved. At any time during these proceedings, we agree to participate in a global mediation session should your counsel request it in an effort to resolve all remaining claims. Any applicable statute of limitations on your Claims and filing fee deadlines shall be tolled for claims subject to this section regarding “Mass Arbitration Process Requirements” from the time claims are selected for the first set of batching proceedings until the time your Claim is selected to proceed in arbitration, withdrawn, or otherwise resolved. A court of competent jurisdiction shall have authority to enforce this section regarding “Mass Arbitration Process Requirements” and, if necessary, to enjoin the filing or prosecution of arbitration demands against the TJX Businesses Should a court of competent jurisdiction decline to enforce these “Mass Arbitration Process Requirements,” you and we agree that your and our counsel shall engage in good faith and with the assistance of a Process Arbitrator to devise and implement procedures that ensure that arbitration remains efficient and cost-effective for all parties. Either party may engage with the AAA to address reductions in arbitration fees.

other provisions
Under no circumstances will the TJX Businesses be held liable for any delay or failure in performance due in whole or in part to any acts of nature or other causes beyond its reasonable control.

The failure of the TJX Businesses to enforce any right or provision of these Terms of Use will not prevent the TJX Businesses from enforcing such right or provision in the future.

We may assign our rights and obligations under these Terms of Use, including in connection with a merger, acquisition, a sale of assets or by operation of law.

Privacy Statement
Effective Date: October 2024

Welcome to the privacy statement (“This Privacy Statement”, “This Statement”, or “Our Statement”) for T.J. Maxx, a division of The TJX Companies, Inc. (“TJX”). T.J. Maxx may be referred to throughout this statement as “T.J. Maxx”, “We”, “Us”, or “Our”. Sometimes we may refer to T.J. Maxx along with TJX and TJX companies such as Marshalls, HomeGoods, Homesense, Sierra, and other affiliates as the “TJX Businesses.” We use the words “you” and “your” to mean you, the reader, and other visitors, users, or customers to our stores, websites, and mobile apps who are, in all cases, over the age of 13.

This Privacy Statement pertains to the personal information we collect about you in our stores, on our websites, our mobile apps, through interest-based online advertising, and anywhere else online or offline where we may interact with you and collect your personal information.

The Privacy Statement describes:

WHAT INFORMATION WE COLLECT
We may collect certain information from or about you in connection with your interactions with T.J. Maxx, such as when you use our mobile app, shop on our websites, or in our stores. This information may include:

Voluntarily submitted information such as:
- Contact information (such as name, email address, postal address, and phone number);
- Identity verification information such as driver's license, military identification, state-issued picture identification, signature, and social security or passport number;
- Billing information such as account log-in, financial account, debit card, or credit card number, including in combination with any required security or access code, password, or credentials allowing access to an account;
- Date of birth, age, sex, gender, gender identity, medical condition, disability, education, citizenship status, and military and veteran status that you provide us when interacting with us online or in person;

Automatically collected information such as:
- Shopping history such as the products you have purchased, obtained, or considered, and other purchasing or consuming histories or tendencies;
- Identifiers such as unique pseudonym or other alias; device identifier; cookies, beacons, pixel tags, mobile ad, and other similar technology identifiers; customer number; and other similar identifiers;
- Visual and audio information such as images and video captured from CCTV and other recording technology;
- Information about your Internet/electronic activity such as your IP address, the address of the web page that referred you to our websites, the dates and times of website visits and how much time was spent on certain pages, browsing history, search history, and other related device or electronic activity information;
- Geolocation data and precise geolocation data;

Other personal information you provide to us on our websites or mobile apps, on feedback forms, in our stores or when you interact with us in other ways, both online and offline; and

Inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

We share all of the above information with the relevant third parties described in the How We Share Your Information section.

HOW WE COLLECT YOUR INFORMATION
We collect information from or about you in a number of different ways, including:

Directly from you such as when you sign up to receive marketing communications or purchase products from us;
Information available publicly about you;
From third parties such as other TJX Businesses or business partners (e.g., for promotions, advertising, or TJX credit cards);
Technology used on our websites or mobile apps such as cookies and pixels; and
Technology used in our stores such as kiosks, CCTV cameras, or body worn cameras.

HOW LONG WE RETAIN YOUR INFORMATION
We will store and retain your personal information in accordance with applicable law and for as long as necessary to carry out the purposes described in this statement in accordance with our internal data retention procedures. The criteria used to determine the retention periods include:

How long the personal information is needed in connection with the applicable purposes for which we use it;
The type of personal information collected; and
Whether we are subject to a legal, contractual, or similar obligation to retain the personal information (e.g., mandatory data retention laws, government orders to preserve personal information relevant to an investigation, or personal information that must be retained for the purposes of litigation or disputes).

HOW WE MAY USE YOUR INFORMATION
When we collect your information, we may use it for a number of purposes, including to:

Process, manage, complete, and account for transactions, including purchases, refunds, exchanges, and layaway requests;
Provide our products and services to you and fulfill your orders;
Identify your product and service preferences;
Improve merchandise selections and customer service;
Invite you to participate in customer research;
Notify you about new products, services, features, promotions, events, and special offerings relating to the TJX Businesses that we think you will find valuable;
Provide customer support, diagnose technical and service problems, and respond to your requests, comments, and inquiries;
Create and manage online accounts you establish including to identify you as a user of our websites or mobile apps;
Enroll you in, and administer, our loyalty and other rewards programs upon your request;
Administer your participation in promotions, contests, and sweepstakes;
Verify your identity in certain instances (such as when you pay by check, return merchandise, or request a refund);
Secure our operations and protect against, identify, and help prevent crime, fraud, unauthorized activity, claims, and other liabilities, and minimize credit risk;
Protect the safety and well-being of our Associates, customers, and others who interact with us;
Comply with and enforce applicable legal requirements, industry standards, our policies, and our Terms of Use; and
Operate/manage, evaluate, and improve our business (including developing new products and services, measuring, and managing our communications and the advertising effectiveness of our online and offline advertisements and events, performing market research, and administering and securing our websites and mobile apps such as by customizing users’ visits to our websites or experience in a mobile app, delivering content [including advertising] tailored to users’ interests and the manner in which users browse or interact with us).

We also may use the information in other ways for which we provide specific notice at the time of collection.

In order for us to maintain the accuracy of your personal information and improve our communication with you, we may also supplement the information we collect with other public demographic information.

HOW WE SHARE YOUR INFORMATION

Affiliates
We may share your personal information among the TJX Businesses. They may use this information to offer products and services to you consistent with the purposes identified in this statement.

Business Sale/Purchase
Your information may also be transferred as an asset in connection with a merger or sale (including any transfers made as part of a reorganization, dissolution, or liquidation) involving all or part of the TJX Businesses, or as part of a stock sale or other change in corporate control.

Contests and Promotions
If a contest, sweepstakes, or promotion is jointly sponsored by us and one or more other sponsors, your information may be shared with such sponsors. We do not control other sponsors' use of your personal information, and their use of your information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may choose not to participate in such jointly sponsored contests, sweepstakes, or promotions. Such offerings may also be subject to additional rules and regulations governing your participation.

Third-Party Service Providers
We also may share certain personal information we collect about you with partners or third parties who perform services for us or with whom we contract for the purposes described in this Privacy Statement. For example, we may use third parties to host our websites or mobile apps, operate certain of its features, send emails, print or send mailings, run our sweepstakes, contests, or other promotions, conduct customer research, authorize and process your payments, manage and analyze data and our advertising effectiveness, and fulfill orders. Such third-party service providers enter into written agreements with us and are given the information that they need to perform their designated functions. We do not authorize them to use or disclose your personal information for their own or any others' marketing purposes.

Card Issuers and Other Business Partners
When you apply for the TJX Rewards® Card, we share the information you provide with the financial institution that issues the card, and it is that institution’s privacy policy that applies to the information you provide on the TJX Rewards® Card application.

Legal Requirements and to Prevent Harm
We also may disclose information about you as is required by law or legal process such as subpoenas or court or agency orders. Additionally, we may disclose information that we may reasonably determine to be necessary or appropriate to protect our rights or the rights of others, to avert loss or harm to persons or property, to enforce our Terms of Use or this Privacy Statement, or in connection with an investigation of suspected or actual fraudulent or illegal activity.

CHILDREN'S PRIVACY
Our websites and mobile apps are intended for a general audience and are not directed to children. We do not knowingly collect personal information online from children under the age of 13.

EXTERNAL ONLINE SERVICES AND FEATURES
For your convenience and information, our websites and mobile apps may provide links to other online services, and may include third-party features such as apps, tools, widgets, and plug-ins (“Third-Party Online Services”). These Third-Party Online Services may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, is subject to the privacy policies of these parties, which we strongly suggest you review. To the extent any linked Third-Party Online Services are not owned or controlled by TJX, we are not responsible for these third parties’ information practices.

HOW WE PROTECT YOUR INFORMATION
We maintain administrative, technical, and physical safeguards designed to protect against loss, misuse, or unauthorized access, disclosure, alteration, or destruction of your personal information. However, we cannot guarantee the effectiveness of these safeguards, and nothing in this statement shall be construed as an express or implied warranty against loss, misuse, or unauthorized access, disclosure, alteration, or destruction.

YOUR OPTIONS

Do Not Track
Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not specifically respond to browser “do not track” signals. However, we do process Global Privacy Control (“GPC”) signals as a valid opt-out request under the California Consumer Privacy Act as further described below.

Opt Out From/Restrict Cookies and Online Behavioral Advertising
Your web browser may tell you how to be notified when you receive certain types of cookies and how to restrict, reject, or disable certain cookies. If you would like to opt out of the sale or sharing of your personal information/targeted advertising, please view our Notice of Opt-Out of the Sale or Sharing of Personal Information/Targeted Advertising.

Additionally, you may directly opt out of data collection from the particular companies that we use to collect information from users of our websites as specified below:

We use a company called Monetate to collect and analyze information about the use of our websites, which we use in part to help customize each user’s shopping experience and to offer you products. Learn more about Monetate's Collection and Analysis of Information, including how to opt out.
We use a company called Adobe to collect and analyze information about the use of our websites. Learn more about Adobe's Collection and Analysis of Information, including how to opt out.
We use a company called Google to collect and analyze information about the use of our websites. This information helps us serve relevant advertisements to you on Google, and helps us to measure the effectiveness of our marketing campaigns. If you have an account with Google, you can Manage Your Advertising Settings. Otherwise you can manage these settings through your web browser as described above.
We use a company called Facebook to collect and analyze information about the use of our websites. This information helps us serve relevant advertisements to you on Facebook, and helps us to measure the effectiveness of our marketing campaigns. If you have an account with Facebook, you can Manage Your Advertising Settings.

To update your preferences, ask us to remove your information from our mailing lists, or submit a request, you may contact us at dataprivacy@tjx.com or by submitting an Online Request. You also may use the following options:

Opt Out From Email and/or Postal Mail
You can opt out of receiving promotional email and/or postal mail from us by doing the following:

If you have an account with us on tjmaxx.tjx.com, you may click on the “Email Preferences” tab of your “My Account” page.
If you originally signed up for T.J. Maxx email, you can opt out from receiving emails from us and emails from other TJX Businesses by submitting an Online Request.
If you have received an email from T.J. Maxx, you can opt out from receiving further emails by following the opt-out or “Unsubscribe” instructions provided in the email you received.
Contact Customer Service, Monday - Friday 9:00 AM - 6:00 PM (Eastern Time) at the Toll-Free Number 1-800-926-6299 if you do not want to receive promotional email and/or postal mail communications from us in the future. Please specify if you would like to opt out of email, postal mail, or both. If you have already received communications from us, it will expedite the opt out process if you are prepared to provide us with the exact name, and email and/or postal mail addresses under which you have been receiving communications from us.

Please note that any opt-out request for postal mail may take at least 60 days to become effective. You may still receive email or postal mail from other members of the TJX Businesses if they received your email or postal address from other sources or as a result of their own transactions or experiences with you, or if you request to hear from us again.

CONTACT INFORMATION
If you have questions regarding this Privacy Statement or our privacy practices, or if you wish to update the personal information you have provided to us, you may do so by contacting us at dataprivacy@tjx.com or by submitting an Online Request.

CHANGES TO OUR STATEMENT
This Privacy Statement may be updated periodically and without prior notice to you to reflect changes in our information practices. We will post a prominent notice on the site to notify you of any significant changes to our Privacy Statement and indicate when it was most recently updated.

U.S. STATE PRIVACY

NOTICE TO RESIDENTS OF CALIFORNIA
When we collect personal information from residents of California, we become subject to, and those residents have certain rights under, California’s privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA”). This section of our statement supplements the T.J. Maxx Privacy Statement and applies solely to California residents.

Collection and Disclosure
During the prior 12-month period we have:

Collected the following categories of personal information and sensitive personal information about you:

Identifiers such as a real name, alias, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers, and similar technology; customer number, unique pseudonym, or user alias; telephone number and other forms of persistent or probabilistic identifiers), online identifier, Internet Protocol address, email address, account name, and other similar identifiers;
Signature, state identification card number, education, credit card number, debit card number, bank account number, and other financial information;
Characteristics of protected classifications under California or federal law, such as age, sex, gender, gender identity, and military and veteran status;
Commercial information, including records of personal property, products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies;
Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications, or advertisements;
Geolocation data;
Electronic, visual, and similar information;
Inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes;
Social security, driver’s license, or passport number;
Account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; and
Precise geolocation data.

Collected personal information about you from the following categories of sources:

From you or your devices, for example, through your interactions with us in our stores or on our website or mobile apps;
Our affiliates and other TJX Businesses;
Our vendors and consultants;
Our business partners;
Publicly available sources;
Social media networks; and
Online advertising companies.

Collected personal information about you for the following business or commercial purposes (in addition to the purposes listed above in the How We May Use Your Personal Information Section):

Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytics services, or providing similar services;
Auditing related to a current interaction with you and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance;
Short-term, transient use, including, but not limited to, the contextual customization of ads shown as part of the same interaction;
Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity;
Debugging to identify and repair errors that impair existing intended functionality;
Undertaking internal research for technological development and demonstration; and
Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us.

Sold or shared (as both are defined under the CCPA and other state privacy laws) the following categories of personal information about you:

Identifiers such as a real name, alias, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers, and similar technology; customer number, unique pseudonym, or user alias; telephone number and other forms of persistent or probabilistic identifiers), online identifier, Internet Protocol address, email address, account name, and other similar identifiers;
Commercial information, including records of personal property, products, or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies;
Characteristics of protected classifications under California or federal law, such as age, sex, gender, gender identity, and military and veteran status;
Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications, or advertisements; and
Inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Sold your personal information to, or shared your personal information with, the following categories of third parties:

To opt out of the sale or sharing of your personal information/targeted advertising, please view our Notice of Opt-Out of the Sale or Sharing of Personal Information/Targeted Advertising..

Our affiliates and other TJX Businesses;
Vendors who provide services on our behalf;
Professional services organizations, such as auditors and law firms;
Financial institutions;
Government entities, including law enforcement;
Our business partners such as joint marketing partners; and
Third-party marketers (who may combine your personal information with their own records and records available from other sources), for their own direct marketing purposes, and the direct marketing purposes of other third-party marketers.

Business or commercial purposes for selling or sharing your personal information:

Performing services, such as providing advertising, marketing services, or analytics services; and
Marketing by our affiliates and other TJX Businesses.

Disclosed for a business purpose the following categories of personal information about you:

Identifiers such as a real name, alias, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers, and similar technology; customer number, unique pseudonym, or user alias; telephone number and other forms of persistent or probabilistic identifiers), online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, and other similar identifiers;
Signature, state identification card number, education, bank account number, credit card number, debit card number, and other financial information, medical information;
Characteristics of protected classifications under California or federal law, such as age, sex, gender, gender identity, medical condition, disability, citizenship status, and military and veteran status;
Commercial information, including records of personal property, products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies;
Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications, or advertisements;
Geolocation data;
Electronic, visual, and similar information;
Professional or employment-related information; and
Inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Disclosed your personal information for a business purpose to the following categories of third parties:

Our affiliates and other TJX Businesses;
Vendors who provide services on our behalf;
Professional services organizations, such as auditors and law firms;
Financial institutions;
Our business partners such as joint marketing partners;
Third-party marketers (who may combine your personal information with their own records and records available from other sources), for their own direct marketing purposes, and the direct marketing purposes of other third-party marketers; and
Government entities, including law enforcement.

Business or commercial purposes for disclosing your personal information:

Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytics services, or providing similar services;
Auditing related to a current interaction with you and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance;
Short-term, transient use, including, but not limited to, the contextual customization of ads shown as part of the same interaction;
Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity;
Debugging to identify and repair errors that impair existing intended functionality;
Undertaking internal research for technological development and demonstration; and
Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us.

We do not sell or share the personal information of consumers under the age of 16 if we have actual knowledge of the individual’s age.

We do not use or disclose sensitive personal information for purposes other than those specified in the California Consumer Privacy Act Regulations § 7027(m).

We will store and retain your personal information in accordance with applicable law and for as long as necessary to carry out the purposes described in this statement in accordance with our internal data retention procedures. The criteria used to determine the retention periods include:

How long the personal information is needed in connection with the applicable purposes for which we use it;
The type of personal information collected; and
Whether we are subject to a legal, contractual, or similar obligation to retain the personal information (e.g., mandatory data retention laws, government orders to preserve personal information relevant to an investigation, or personal information that must be retained for the purposes of litigation or disputes).

Privacy Rights of California Residents
California residents have the below-listed rights with respect to their personal information:

Right to Know what personal information we collected about you
Right to Delete the personal information we collected about you
Right to Correct inaccurate personal information we maintain about you
Right to Opt Out of the Sale or Sharing of your personal information
Right to Not Receive Discriminatory Treatment

These rights, and how you can exercise them, are described in greater detail below.

You have the right to request the following information about the personal information we have collected about you:

The categories and specific pieces of personal information we have collected about you;
The categories of sources from which we collected the personal information;
The business or commercial purpose for which we collected, sold, or shared the personal information;
The categories of third parties with whom we disclosed the personal information; and
The categories of personal information about you that we sold or disclosed for a business purpose, and the categories of third parties to whom we sold or disclosed that information for a business purpose.

Additionally, you have the right to request that we delete the personal information we have collected from you, subject to certain exceptions, or correct inaccurate personal information that we maintain about you.

We will not deny, charge different prices for, or provide a different level or quality of goods or services if you choose to exercise these rights.

As stated above, we do not use or disclose sensitive personal information for purposes other than those specified in the California Consumer Privacy Act Regulations § 7027(l)(1).

You can exercise most of these rights by submitting a verifiable request to dataprivacy@tjx.com, contacting us Monday – Friday 9:00 AM – 6:00 PM (Eastern Time) at the Toll-Free Number 1-800-926-6299, or via our Online Request Form. As stated above in the Your Options section of this statement, we process GPC signals as a valid opt-out request under the CCPA. Please note that GPC signals are browser and device specific. To opt out of the sale or sharing of your personal information/targeted advertising, please view our Notice of Opt-Out of the Sale or Sharing of Personal Information/Targeted Advertising.

To help protect your privacy and maintain security, we take steps to verify your identity before granting you, or a third party acting on your behalf, access to your personal information or complying with your request. If someone is making a request on your behalf, we require proof of authorization as part of our identity verification process.

Notice of Financial Incentive
T.J. Maxx may offer various financial incentives and benefits (such as free shipping, discounts, and other special offers) to customers who interact with us in our stores or via our websites and mobile apps and provide certain personal information to receive the stated incentive or benefit. Generally, for any financial incentive we offer, we do not assign monetary or other value to personal information. However, the value of the personal information provided by you is reasonably related to the estimated value of the relevant financial incentive for which the information was collected. T.J. Maxx reserves the right to withdraw or modify the financial incentives we offer at any time.

The terms of the incentive will be presented to you at the time you sign up. The current list of incentives we offer is described in greater detail below.

Free Shipping:

T.J. Maxx offers customers free shipping on your first order via the website by registering for marketing communications and providing your email address.
You can opt in by typing your email address into the applicable field and clicking the “Get Free Shipping” button.
You can opt out at any time as specified in the Opt-Out Section of this statement.

Metrics
Below are metrics regarding Requests to Know, Requests to Delete, and Requests to Opt-Out submitted pursuant to the CCPA that the TJX Businesses received, complied with (in whole or in part), and denied between January 1, 2023 and December 31, 2023. These requests as compiled and disclosed are for all individuals, not just California consumers.

Request to Know

Total Requests: 1
Requests Denied: 0
Median Time to Complete: 1 day

Request to Delete

Total Requests: 528
Requests Denied: 0
Median Time to Complete: 34 days

Request to Opt Out

Total Requests: 5465
Requests Denied: 0
Median Time to Complete: 1 day

NOTICE TO RESIDENTS OF COLORADO
When we collect personal information from residents of Colorado we become subject to, and those residents have certain rights under, the state’s privacy law. This section of our statement supplements the T.J. Maxx Privacy Statement and applies solely to Colorado residents. Please note that we sell or share all of the categories of personal information identified in the What Information We Collect section to or with the categories of third parties identified in the How We Share Your Information section.

Privacy Rights of Colorado Residents
Colorado Residents have the below-listed rights with respect to their personal information:

Right of Access to confirm whether we are processing your personal information and to access such personal information
Right to Deletion of the personal information we collected about you
Right to Correct inaccurate personal information we maintain about you
Right to Opt Out of the Sale of your personal information, Targeted Advertising, or Profiling in furtherance of decisions that produce legal or similarly significant effects concerning you
Right to Data Portability to obtain a copy of your personal information in a portable format

Appeals Process
If we were unable to fulfill your request, you may appeal our decision by emailing us at dataprivacy@tjx.com. Please include “Appeal Request” in the subject line and a detailed reason for your appeal, as well as your state of residence. We will review the circumstances of your appeal and inform you of any actions taken or not taken in response to your appeal. We will also provide you an explanation of the reasons for the decisions.

NOTICE TO RESIDENTS OF CONNECTICUT, TEXAS, AND VIRGINIA
When we collect personal information from residents of Connecticut, Texas, and Virginia, we become subject to, and those residents have certain rights under, the privacy law of their particular state. This section of our statement supplements the T.J. Maxx Privacy Statement and applies solely to Connecticut, Texas, and Virginia residents. Please note that we share all of the categories of personal information identified in the What Information We Collect section to or with the categories of third parties identified in the How We Share Your Information section.

Privacy Rights of Residents of Connecticut, Texas, and Virginia
Connecticut, Texas, and Virginia residents have the below-listed rights with respect to their personal information:

Right of Access to confirm whether we are processing your personal information and to access such personal information
Right to Delete the personal information we collected about you
Right to Correct inaccurate personal information we maintain about you
Right to Opt Out of the Sale of your personal information, Targeted Advertising, or Profiling in furtherance of decisions that produce legal or similarly significant effects concerning you
Right to Data Portability to obtain a copy of your personal information in a portable format

You can exercise most of these rights by submitting a verifiable request to dataprivacy@tjx.com or via our Online Request Form.

We sell certain personal information to third parties and use it for targeted advertising. To opt out of the sale of your personal information or targeted advertising, please view our Notice of Opt-Out of the Sale or Sharing of Personal Information/Targeted Advertising. As stated above in the Your Options section of this statement, we process GPC signals as a valid opt-out request. Please note that GPC signals are browser and device specific.

To help protect your privacy and maintain security, we take steps to verify your identity before granting you, or a third party acting on your behalf, access to your personal information or complying with your request. If someone is making a request on your behalf, we require proof of authorization as part of our identity verification process.

Appeals Process
If we were unable to fulfill your request, you may appeal our decision by emailing us at dataprivacy@tjx.com. Please include “Appeal Request” in the subject line and a detailed reason for your appeal, as well as your state of residence. We will review the circumstances of your appeal and inform you of any actions taken or not taken in response to your appeal. We will also provide you an explanation of the reasons for the decisions.

Data Collection of Texas Residents
During the prior 12-month period we have collected the following categories of personal information and sensitive personal information about Texas residents:

Identifiers such as a real name, alias, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers and similar technology; customer number, unique pseudonym, or user alias; telephone number and other forms of persistent or probabilistic identifiers), online identifier, Internet Protocol address, email address, account name, and other similar identifiers;
Signature, state identification card number, education, credit card number, debit card number, bank account number, and other financial information;
Characteristics of protected classifications under California or federal law, such as age, sex, gender, gender identity, and military and veteran status;
Commercial information, including records of personal property, products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies;
Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications or advertisements;
Geolocation data;
Electronic, visual, and similar information;
Inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes;
Social security, driver’s license, or passport number;
Account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; and
Precise geolocation data.

NOTICE TO RESIDENTS OF OREGON

When we collect personal information from residents of Oregon, we become subject to, and those residents have certain rights under, the privacy law of that state. This section of our statement supplements the T.J. Maxx Privacy Statement and applies solely to Oregon residents. Please note that we share all of the categories of personal information identified in the What Information We Collect section to or with the categories of third parties identified in the How We Share Your Information section.

Collection
During the prior 12-month period we have collected the following categories of personal information and sensitive personal information about you:

Identifiers such as a real name, alias, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers and similar technology; customer number, unique pseudonym, or user alias; telephone number and other forms of persistent or probabilistic identifiers), online identifier, Internet Protocol address, email address, account name, and other similar identifiers;
Signature, state identification card number, education, credit card number, debit card number, bank account number, and other financial information;
Characteristics of protected classifications under California or federal law, such as age, sex, gender, gender identity, and military and veteran status;
Commercial information, including records of personal property, products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies;
Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications or advertisements;
Geolocation data;
Electronic, visual, and similar information;
Inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes;
Social security, driver’s license, or passport number;
Account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; and
Precise geolocation data.

Privacy Rights of Residents of Oregon
Oregon residents have the below-listed rights with respect to their personal information:

•           Right of Access to confirm whether we are processing your personal information and to access such personal information
•           Right to Delete the personal information we collected about you
•           Right to Correct inaccurate personal information we maintain about you
•           Right to Opt Out of the Sale of your personal information, Targeted Advertising, or Profiling in furtherance of decisions that produce legal or similarly significant effects concerning you
•           Right to Data Portability to obtain a copy of your personal information in a portable format

You can exercise most of these rights by submitting a verifiable request to dataprivacy@tjx.com or via our Online Request Form.

We sell certain personal information to third parties and use it for targeted advertising. To opt out of the sale of your personal information or targeted advertising, please view our Notice of Opt-Out of the Sale or Sharing of Personal Information/Targeted Advertising. As stated above in the Your Options section of this statement, we process GPC signals as a valid opt-out request. Please note that GPC signals are browser and device specific.

Appeals Process
If we were unable to fulfill your request, you may appeal our decision by emailing us at dataprivacy@tjx.com. Please include “Appeal Request” in the subject line and a detailed reason for your appeal, as well as your state of residence. We will review the circumstances of your appeal and inform you of any actions taken or not taken in response to your appeal. We will also provide you an explanation of the reasons for the decisions.

NOTICE TO RESIDENTS OF UTAH
When we collect personal information from residents of Utah, we become subject to, and those residents have certain rights under, the state’s privacy law. This section of our statement supplements the T.J. Maxx Privacy Statement and applies solely to Utah residents. Please note that we share all of the categories of personal information identified in the What Information We Collect section to or with the categories of third parties identified in the How We Share Your Information section.

Privacy Rights of Utah Residents
Utah residents have the below-listed rights with respect to their personal information:

Right of Access to confirm whether we are processing your personal information and to access such personal information
Right to Delete the personal information we collected about you
Right to Correct inaccurate personal information we maintain about you
Right to Opt-Out of the Sale of your personal information or Targeted Advertising
Right to Data Portability to obtain a copy of your personal information in a portable format

NEVADA PRIVACY
We do not sell your personal information in exchange for monetary compensation.

california supply chain
Notice to California Residents

Complete Supply Chain, please click here

california’s proposition 65
We are providing the following warning for products that have instructions directing you to this page:

WARNING: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

site accessibility
T.J.Maxx endeavors to make this website accessible to all of its customers, including those with visual disabilities or who use assistive technologies. If you have any questions about the accessibility features of this website or if you need assistance using this website, please call our Customer Service representatives at 1-800-926-6299.

terms & conditions for content use

Thank you for sharing your amazing find with us! We meant it when we said we love your photo and look forward to sharing it with all our fans and followers. By replying to our comment with #Agree, you are giving us permission to do just that — share your photo! You can review our terms and conditions for sharing your photo below for all the details.

From time to time, T.J. Maxx, a division of The TJX Companies, Inc., ("Company") may contact users on social media platforms, such as Facebook, Twitter, Pinterest, Instagram, and others, (each a "Social Media Platform") about using their content. For example, if a user posts a photograph of an item he or she purchased from Company on a Social Media Platform, Company may ask in the comments to that photograph or via direct messaging or using an email address provided by user if the user agrees to allow Company to use the photograph in accordance and agreement with these terms and Conditions (the "Terms"). The photograph or other content of the user (including, but not limited to photograph captions and user’s Social Media Platform handle) is referred to as "User Content" in these Terms. By agreeing to allow Company to use your User Content, you are agreeing to these Terms and to Company's use of your User Content in accordance with these Terms.

license grant
For the good and valuable consideration of the further dissemination of your User Content on one or more Social Media Platforms, which you already disseminated, the receipt and legal sufficiency of which is hereby acknowledged, you hereby irrevocably grant Company, its affiliates, subsidiaries, successors and assigns, a non-exclusive license (but not the obligation) to reproduce, publicly perform, stream, exploit and otherwise use your User Content throughout the universe, in perpetuity, to promote Company and its products and services in all media and formats whether now or later known or developed, including on any Social Media Platform, without further notice to, consent by, or payment to you. Without in any way limiting the foregoing, Company shall have the right, in its sole discretion, to edit, composite, morph, scan, duplicate, make derivative works of, or alter the User Content for any purpose that Company deems necessary or desirable, and you irrevocably waive any and all so-called moral rights you may have therein. Company shall have the right to freely assign its rights hereunder, in whole or in part, to any person or entity.

publicity release
You agree that Company shall have the right, but not the obligation, to use your name, voice, likeness, and image, along with your address (city and state) and any statements made by or attributed to you relating to your User Content or Company on any Social Media Platform, in perpetuity and throughout the universe for advertising, marketing, publicity, and promotional purposes to promote Company and its products and services, in all media, including but not limited to on any Social Media Platform, without further compensation. You agree that you will make no claim of any kind against Company as a result of any of the uses described above, and irrevocably and unconditionally waive and release Company from any and all claims, demands, and liabilities of any kind or nature whatsoever arising out of or in connection with such use including, without limitation, any and all claims, demands, or liabilities for invasion of privacy, infringement of the right of publicity, defamation (including libel and slander) and any other personal and/or property rights.

representations and warranties
You represent and warrant as follows: (i) you are at least eighteen (18) years of age and not a minor; (ii) the User Content is your own original work or, if the User Content or any component thereof is owned in whole or part by anyone other than the user (for example, if the User Content was created by a photographer other than the user), you shall, prior to agreeing to these Terms and Conditions, obtain consent from the owner of such materials for the User Content to be used by the Company; (iii) you have obtained consent from all persons whose image, name, likeness, voice or other identifiable characteristics are included in the User Content; (iv) the User Content does not contain any computer virus (as applicable), is otherwise uncorrupted, is wholly original with you, and as of the date of submission to Company, is not the subject of any actual or threatened litigation or claim; (v) the User Content does not and will not violate or infringe upon the intellectual property rights or other rights of any third party; and (vi) the User Content does not and will not violate any applicable laws, and is not and will not be defamatory or libelous.

release of liability
You agree that Company and any Social Media Platforms shall not be responsible or liable for any losses, damages, or injuries of any kind resulting from Company’s use of your User Content in accordance with these Terms. You hereby release Company and any Social Media Platforms from and against any liability, including, resulting from Company’s use of your User Content in accordance with these Terms.