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Updates on Our Return Policy

Items Purchased In Stores:

  • In the event of a store closure due to COVID-19, merchandise purchased in-store can be returned to the closed T.J.Maxx store within 30 days after the store reopens, or any other open T.J.Maxx store within 30 days of purchase.
  • Our return policies are always subject to local, state and federal restrictions. Due to COVID-19, some jurisdictions prohibit the return of certain products. Please check the governmental restrictions in your area to know whether any particular products are prohibited from being returned in stores or online.
  • All other terms of our standard Return Policy apply.

Returns By Mail:

  • Our return policies are always subject to local, state and federal restrictions. Due to COVID-19, some jurisdictions prohibit the return of certain products. Please check the governmental restrictions in your area to know whether any particular products are prohibited from being returned in stores or online.
  • You may return Merchandise purchased online to any open T.J.Maxx store within 40 days of your order date.
  • Alternatively, merchandise purchased online can be returned using our return-by-mail option. Due to the additional health and wellness practices we have introduced to our online fulfillment center, you may experience delays in the processing of returns.
  • All other terms of our standard Return Policy apply.

Return Policy For Items Purchased Online
Return Policy For Items Purchased In Stores